Call Centre Agent Professional

Key QualificationsBachelor's degree; medical background preferred.Minimum 2+ years' experience in a call centre or customer service environment, with exposure to TPA, hospitals, or medical centers a plus.Ability to legally work in the country of operations.Proficiency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation skills.

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

OverviewThe main duty of a CareCentre - Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also...

Job ResponsibilitiesAs a Community Associate, you will perform a variety of tasks, including solving problems for customers, assisting with their requests, and managing the centre.The key responsibilities include:Solving customer complaints and issues promptly and professionally.Providing support with daily operations, including receiving and handling...

Job SummaryWe are seeking a highly skilled and experienced Call Centre Agent to join our team. The successful candidate will be responsible for handling customer inquiries, resolving customer issues, and maintaining accurate records of customer interactions.Main Duties:To answer incoming calls from customers, respond to their inquiries and resolve their...

About the RoleThis is an exciting opportunity for a highly motivated individual to join our team as a Call Centre Agent. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving customer issues in a professional and timely manner.Key Performance Indicators:First Call Resolution...

Contact Center AgentThis is an exciting opportunity to join our contact center team as a contact center agent. In this role, you will be responsible for managing incoming calls, addressing customer inquiries, and providing accurate information regarding our products and services.You will have the opportunity to work with a dynamic team and develop your...

Job OverviewWe are seeking a dynamic and results-driven professional to lead and oversee operations at our education centre. The successful candidate will be responsible for driving student admissions, achieving revenue targets, and ensuring an exceptional student experience.

Education Centre ManagerWe are seeking a seasoned professional to manage the day-to-day operations of our education centre. The successful candidate will be responsible for overseeing business functions and ensuring high standards of service.Main Responsibilities:Operational Management: Oversee all aspects of centre operations, including finance, HR, and...

Customer Support AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing solutions in a timely and professional manner. You will also assist with administrative tasks and provide support with...