Retail Operations Lead

4 days ago


Muscat, Muscat, Oman Al Tayer Group Full time
Job Overview

We are looking for a highly skilled and motivated individual to fill the position of Retail Operations Lead at Al Tayer Group.

The ideal candidate will be responsible for driving business growth through effective team leadership and operational management.

  • Key Responsibilities:
  • Foster a culture of excellence in customer service among the sales team.
  • Develop and implement strategies to enhance retail standards.
  • Promote employee development and encourage adherence to personal grooming standards.
  • Coach and guide the sales team to consistently deliver high-quality customer service.
  • Proactively address customer concerns and provide a positive shopping experience.
  • Assess customer needs, offer suitable products, and facilitate purchases.
  • Maintain accurate records of training and ensure all department staff are proficient in their roles.
  • Conduct regular inventory checks and identify opportunities to reduce stock loss.


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