Parts Sales and Service Manager Oman

15 hours ago


Muscat, Muscat, Oman afuturewithus Full time

Oman Parts Sales and Service Manager Job

We are seeking a highly motivated and skilled P arts Sales and Service Manager to join our team at Al-Futtaim Automotive in Oman. This is an exciting opportunity for a talented professional to take on a challenging role that will enable you to utilize your skills and experience to drive business growth.

The primary focus of this role is to assist in fulfilling customer requirements of vehicle parts and supply them with the parts as soon as possible. In addition to addressing customer inquiries and guiding them to the right and suitable options in the Sur branch.

Key Responsibilities:

  1. Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales.
  2. Follow up of payments as per credit terms and conditions granted to the customers.
  3. Ensure to communicate and consume parts ordered on urgent orders as soon as parts are received.
  4. Ensure stock transfer orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records.
  5. Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report.
  6. Follow customer service values and achieve CSI targets to surpass in meeting the needs and expectations of the customers.
  7. Ensure quality of job to avoid errors/rework and ensure customer engagement by taking actions against customer complaints.

About Our Team

You will be working in a fast-paced and dynamic environment reporting directly to the Parts Sales Manager.



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