Service Excellence Director

3 days ago


Muscat, Muscat, Oman INMA OMAN CO LLC Full time

Industry Insights: The industrial equipment market demands high-quality products and services, which is why INMA CO. OMAN LLC has built a reputation for providing reliable sales and after-sales support to its customers.

Our Expertise: With over five decades of experience in the Oman market, we have developed a deep understanding of the needs and expectations of our customers.

Job Description: As an After-Sales Manager, you will be responsible for overseeing the post-sale customer experience, ensuring high levels of satisfaction, and optimizing service and support operations to drive business growth and profitability.

Responsibilities: You will lead a team of service and support staff, develop relationships with customers, and implement processes that contribute to customer retention and loyalty.



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