Executive Housekeeping Manager

3 days ago


Salalah, Dhofar, Oman beBeeHousekeeping Full time 20,000 - 30,000

Job Summary

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  •   Leadership Role: Foster a collaborative work environment by encouraging teamwork and enhancing staff commitment to their duties.
  •   Team Management: Delegate tasks effectively, ensuring employees have the authority and resources needed to excel in their roles.
  •   Vision Communication: Clearly convey the team's vision and brand personality, integrating it into departmental practices.
  •   Training and Development: Provide comprehensive training for current assignments and future growth opportunities.
  •   Performance Expectations: Establish high performance standards and recognize outstanding individual achievements while addressing subpar performance constructively.
  •   Scheduling: Ensure employee scheduling aligns with business needs.
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Budgeting and Finance

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  •   Annual Business Planning: Develop an annual business plan for the department.
  •   Financial Oversight: Monitor the department's budget and take proactive measures to address any discrepancies.
  •   Cost Control: Balance costs while maintaining guest value.
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Communication

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  •   Effective Communication: Utilize appropriate communication methods within the organization at all levels.
  •   Department Meetings: Conduct regular, well-prepared meetings and ensure follow-up actions are taken.
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Technical Expertise

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  •   Maintenance and Cleanliness: Maintain the upkeep and cleanliness of the entire hotel, including public areas, villas, guestrooms, and back-of-house spaces.
  •   Task Assignment: Assign responsibilities to subordinates, implementing multitasking principles and monitoring their performance.
  •   Guest Service: Handle guest inquiries courteously and efficiently, reporting complaints or issues to the Executive Housekeeper.
  •   Collaboration: Work closely with the Engineering team to implement effective preventative maintenance systems.
  •   Inventory Management: Control consumption and maintain a cost-effective inventory of guest supplies, chemicals, and amenities.
  •   Linen and Uniform Maintenance: Ensure linen and uniforms are well-maintained.
  •   Health and Safety: Ensure all housekeeping staff adhere to health and safety regulations.
  •   Cleaning Programs: Plan and implement regular general cleaning programs.
  •   Energy Conservation: Implement energy-saving initiatives within the department and under supervision, in coordination with the Engineering team.
  •   FF&E and OE Replacement: Identify and plan replacements for furniture, fixtures, and equipment (FF&E) and operational equipment (OE).
  •   Daily Cleaning Priorities: Coordinate daily room and public area cleaning priorities.
  •   Room Checks: Conduct daily room checks.
  •   Key Control: Ensure a strict room key control system is implemented.
  •   Department Training: Support the Departmental Training Function and undertake secondary duties as assigned by the Executive Housekeeper.
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Qualifications

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  •   Education: Bachelor's degree in Hospitality Management or a related field.
  •   Experience: Minimum 2-4 years of experience in housekeeping, with at least 1 year in a supervisory role.
  •   Certification: Certification in housekeeping management or related fields is preferred.
  •   Industry Experience: Experience in luxury hotels or resorts is highly desirable.


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