Residential Experience Specialist

4 days ago


Dibba Al Bayah, Oman beBee Careers Full time
Villa Host

Our ideal candidate will be responsible for delivering exceptional guest experiences and ensuring seamless daily operations in a hotel setting.

Main Responsibilities
  • Monitor arrivals according to occupancy reports and coordinate with the Housekeeping Supervisor to ensure smooth operations.
  • Provide excellent guest services, including assistance with special needs and requirements.
  • Maintain accurate records of inventory and supplies, restock the supply wheel trolley as needed.
  • Carefully replace room supplies, furniture, curtains, and fixtures that require repair or replacement.
  • Exceed service standards by adhering strictly to guidelines and guest comments.
  • Operate and maintain equipment carefully, taking responsibility for its condition.
  • Deliver turn-down service according to standards, including re-stocking the minibar.
Requirements
  • A high school diploma or equivalent, with at least 2 years of experience in a similar hotel operational role. A hospitality diploma or degree from a recognized hospitality school is preferred.
  • Technical skills including proficiency in MS Office (Word, Excel, PowerPoint, Outlook), familiarity with hotel systems such as POS, PMS, and CRM platforms.
  • Excellent command of written and spoken English, ability to live in a remote location for extended periods, and willingness to travel on a single status.

This overview outlines the key responsibilities and requirements for the Villa Host position. We are seeking a skilled and dedicated individual who can provide exceptional guest services and contribute to the success of our team.



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