Biomedical Service Professional

2 days ago


Muscat, Muscat, Oman Zahrawi Group Full time

We are a leading company in the GCC Healthcare Industry with a strong presence in UAE, KSA, Qatar, Bahrain, and Oman markets. Our organization supplies and distributes high-quality products and services to hospitals, clinics, laboratories, and analytical industries.

About Us

The successful candidate will be accountable for delivering the highest level of end-user service performance from installation and in any critical 24x7 environment.

Accountabilities
  • Follow all applicable Zahrawi Policies & Procedures.
Preventive Maintenance
  • Regular and timely plan preventive maintenance to meet Health Authority/Quality Control policies and regulations.
  • Ensure that all preventive maintenance is done for all machines.
  • Installation of all the products trained on.
  • Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.
  • Ensure that the machines are installed properly to avoid any issues with the customer.
Machine Breakdowns
  • Regular and timely corrective actions for breakdown calls.
  • Arrange deliveries of spare parts received in stimulating time.
Trainings
  • Attend the training when scheduled / required.
Administrative
  • Timely filling of the weekly report.
  • Support service coordinator in the preparation of the Health Authority/Quality Control documents for new installations.
  • Update the database of instruments with the service coordinator.
  • Coordinate with Sales team regarding the technical information and pre-installation site visit.
  • Share any appropriate sales lead/info with Sales team.
Reports
  • Weekly Reporting to Line Manager.
Requirements
  • Education: Diploma in Biomedical Engineering (or relevant).
  • Experience: 2+ years experience related to biomedical field.
  • Job Specific Skills: Effective Communication skills & Good English - Time management skills - Problem Solving Skills - Excellent computer skills in Ms. Office – Ability to work under pressure - Customer Centric personality.
  • Additional Details: Candidate will be based in Oman. Has valid driving license.


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