
Hotel Operations Coordinator
12 hours ago
Company Overview
Anantara, a luxury hospitality brand for modern travellers, connects guests to genuine places and people through personal experiences and heartfelt hospitality in exciting destinations.
Job SummaryWe are seeking a strong and experienced hotel ambassador who excels at maximizing guest satisfaction. As a Front Office Team Lead, you will be responsible for coordinating hotel operations, ensuring all team members are up-to-date on hotel products and services, and monitoring arrivals to ensure smooth guest requests.
Responsibilities- Coordinate Hotel Operations: Ensure efficient management of all hotel operations, including room assignments, reservation handling, and guest requests.
- Lead the Front Office Team: Provide guidance and support to front office staff, ensuring they possess current knowledge of hotel products and services.
- Monitor Arrivals: Oversee the processing of guest arrivals, ensuring timely and efficient resolution of guest requests.
- Bachelor's degree in Hotel Management or related field
- Previous experience in Front Office
- Excellent communication and interpersonal skills
- Familiarity with Front Office Systems
- Fluent English verbal and written skills
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