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General Manager, Travel Oman

2 weeks ago

Muscat, Muscat, Oman dnata Full time 90,000 - 120,000 per year
Job Purpose

General Manager,

In this role, you will
  • Develop and drive the long-term strategic plan to achieve business growth and profitability, aligned with dnata Travel's global strategy.
  • Collaborate with IT and shared services to define the Business Technology roadmap supporting business objectives.
  • Design and optimize the organizational structure and delivery model to meet strategic goals.
  • Establish an annual sales plan aligned with the dnata Travel budget, identifying new and growth clients by source market and projected sales volume.
  • Lead product strategy to ensure market relevance and brand differentiation.
  • Coordinate with Corporate Communications to align and execute marketing activities that support brand growth and sales objectives.
  • Maintain global benchmarks on pricing, margins, and revenue to ensure profitability.
  • Define and implement brand performance objectives; drive initiatives to grow the brand and expand into new verticals.
  • Promote a culture of open communication, accountability, collaboration, and performance as part of the dnata Travel Management Team.
  • Set performance objectives for direct reports and ensure alignment throughout all levels of the organization.
  • Represent the business at key stakeholder forums, including trade events, supplier initiatives, Emirates Group forums, and industry bodies.
  • Accountable for revenue, profitability, budget management, and optimal use of resources (overhead, manpower, and capital expenditure).
  • Oversee the Product Strategy to govern pricing, inventory (bed requirements), and experience design across segments.
  • Ensure adherence to dnata Travel and Emirates Group governance standards; lead the implementation of relevant policies across the business.

To be considered for the role, you must meet the below requirements
  • Bachelor's degree with 10 years of experience in general management or sales/business development within the travel industry.
  • Minimum 5 years of managerial experience, preferably in bed banks or sales/commercial roles.
  • Proven ability to organize, delegate, and complete work effectively in a multinational, multicultural environment.
  • Experience working in multiple overseas locations preferred.
  • Strong knowledge of the global travel industry, consumer behaviour, and competitor landscape.
  • Extensive network of travel industry contacts worldwide.
  • Solid understanding of distribution channels, travel technology, and platform solutions.

Recruitment Process and Timeline