Travel Consultant

2 weeks ago

Muscat, Muscat, Oman ITL Toursim and Travel LLC Full time 40,000 - 120,000 per year

Education:

Bachelor's Degree or equivalent professional qualification. IATA certification preferred.

Experience:

Minimum 3 years of B2B travel industry experience, with strong expertise in Sabre or Travelport (Galileo) and delivering the best travel solutions to partners.

Responsibilities:

  • Manage travel requests from B2B partners, including ticketing, hotels, cars, and ancillary services.
  • Handle reservations, ticket issuance, re-issuance, exchanges, refunds, and invoicing with accuracy.
  • Provide accurate fare quotations, advise on alternative routes, and ensure cost-effective travel solutions.
  • Monitor queues daily and manage booking deadlines effectively.
  • Prepare and submit timely reports and travel documentation.
  • Resolve travel-related problems and complaints with professionalism and efficiency.
  • Ensure compliance with company procedures for documentation, ticketing, voids, and refunds.
  • Build and maintain strong, long-term relationships with B2B partners through reliable and responsive service.
Desired Candidate Profile

Key Skills & Competencies:

  • Strong knowledge of GDS systems (Sabre / Galileo
  • Proven experience in B2B travel operations and solutions.
  • Proactive, solution-oriented, and accountable with strong ownership.
  • Excellent communication skills in written and spoken English
  • Ability to multitask, prioritize, and perform under pressure.
  • Strong knowledge of world geography and routing.
  • Organized, meticulous, and a good team player.

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