
Store Manager
1 day ago
Key Responsibilities:
1. Sales & Business Development
- Achieve and exceed monthly/quarterly sales targets.
2. Customer Service
- Ensure a high level of customer satisfaction through excellent service.
- Handle customer complaints and resolve issues promptly and professionally.
- Build strong customer relationships and loyalty.
3. Staff Management
- Recruit, train, and supervise store staff.
- Schedule shifts and manage staff attendance.
- Motivate the team to achieve sales goals and maintain performance standards.
- Conduct regular team meetings and performance reviews.
4. Inventory & Stock Management
- Ensure accurate stock levels and minimize stock loss.
- Conduct regular stock counts and reconcile discrepancies.
- Coordinate with suppliers and head office for timely stock replenishment.
- Ensure proper display and merchandising of products.
5. Operations & Compliance
- Maintain store cleanliness, safety, and security standards.
- Ensure adherence to company policies and standard operating procedures (SOPs).
- Monitor cash handling and financial transactions accurately.
- Prepare daily/weekly/monthly sales and operations reports.
6. Marketing & Visual Merchandising
- Implement and oversee promotional campaigns within the store.
- Maintain high standards of visual merchandising according to brand guidelines.
- Suggest creative ideas to attract more customers and boost sales.
7. Administration & Reporting
- Prepare and share sales, inventory, and staff performance reports with management.
- Track key performance indicators (KPIs) and take corrective actions when needed.
- Monitor competitor activities and report insights to management.
- Monitor daily sales performance and implement strategies to improve sellout.
- Identify new business opportunities, promotions, and upselling strategies.
- Maintain strong product knowledge to guide customers and train staff.
Job Type: Full-time
Pay: From RO per month
Ability to commute/relocate:
- Muscat: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Sales Coordinator: 1 year (Preferred)
Language:
- English (Preferred)
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