Manager Inflight Planning

2 days ago


Muscat, Muscat, Oman Oman Air Full time 90,000 - 120,000 per year

Oman Air has built up a reputation as a strong, competitive leader in the airline industry. We are committed to recruiting and nurturing bright and dynamic individuals to meet our manpower needs. In the new millennium, our mission is to seek out new ways to develop and improve our position as a leader in aviation excellence.

We believe our people are the reason behind our success and we offer you a once in a lifetime opportunity to work in a team-based customer-oriented environment. Our emphasis is on continual staff development we achieve through the training we impart to our staff members.

The Manager Inflight Planning will be responsible for the food and beverage proposition, shaping the airline's culinary identity by driving innovation, sustainability, and cultural authenticity across all onboard and lounge dining experiences. This role leads the end-to-end strategy, development, and execution of menus and beverage programs, ensuring every meal reflects the airline's brand promise while respecting

global culinary traditions and dietary requirements.

KEY ACCOUNTABILITIES & RESPONSIBILITIES:

Strategy & Planning


• Define and execute the F&B strategy aligned with the Guest Experience vision, focusing on premium quality, sustainability, and continuous innovation.


• Plan menu cycles and beverage programs across cabin classes and lounges, incorporating regional flavors, seasonal ingredients, and evolving culinary trends.

New Product Development & Innovation


• Lead the creation and launch of new food, beverage, and service concepts that differentiate the brand and delight guests.


• Partner with renowned chefs, mixologists, and catering partners to introduce signature dishes and beverage offerings.


• Pilot emerging technologies (e.g., alternative proteins, eco-friendly packaging) to stay ahead of industry trends.

Cultural & Dietary Considerations


• Ensure all menus reflect cultural diversity and meet global dietary expectations, including halal,

vegetarian, vegan, and allergen-sensitive requirements.


• Develop training materials to help cabin and lounge staff deliver culturally respectful service and accurate product knowledge.

Sustainability Leadership


• Champion initiatives to minimize food waste, reduce single-use plastics, and source responsibly from local and sustainable suppliers.


• Set measurable sustainability goals and report progress on environmental impact.

Operations & Quality


• Oversee catering operations worldwide, maintaining excellence in hygiene, food safety, and regulatory compliance.


• Conduct regular audits, taste panels, and vendor evaluations to maintain consistency and elevate quality.

Collaboration & Performance


• Partner with Supply Chain Management, Cabin Crew, Marketing, and Catering Operations teams to integrate F&B initiatives into the broader guest experience.


• Monitor guest feedback and NPS, using data insights to refine products and processes.

Perform any other related tasks as assigned by the Management.

MINIMUM QUALIFICATIONS & EXPERIENCE:


• Bachelor's degree in hospitality management, Culinary Arts, or related field with 8 years of progressive leadership in airline, cruise, or luxury hospitality F&B management.


• Or


• Secondary school certificate with 14 years' experience in large-scale menu design, vendor negotiations, cost control and Deep understanding of international culinary cultures and global food-safety regulations.


• (Master's preferred)

PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPs:


• Proficiency in English (Spoken & Written)


• Proficient in MS Office


• Knowledge of inflight service quality control and monitoring processes.
• Knowledge of demand planning, inventory management systems


• Knowledge of aircraft types, galley planning and loading


• Knowledge of airline systems

SPECIAL REQUIREMENTS:

Extensive understanding of aviation in-flight and lounge services; particularly in budgets, quality control, SOPs, catering operations, food and beverage development, demand planning, supply chain and inventory management.

SKILLS & COMPETENCIES:

Core Competencies


• Strong creative and analytical skills with a passion for innovation and sustainability.


• Excellent leadership and negotiation capabilities.


• Ability to inspire cross-functional teams and manage complex global partnerships.


• Outstanding communication and cultural awareness.



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