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Commercial Underwriting Executive

2 weeks ago

Muscat, Muscat, Oman GIG Gulf Full time $60,000 - $120,000 per year

Who we are:

GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.

The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax's culture, rooted in its guiding principles, is reflected across all of its subsidiaries.

GIG Gulf is an 'A'-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company's strategic priorities are centered around regional growth, customer experience, and digital transformation.

GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region's digital insurer of reference, operating in a responsible and sustainable way.

Key Responsibilities:

  • Execute timely production of commercial policies / certificates and ensure the accuracy of the documents in line with the customer/broker agreements and within agreed TAT
  • Ensure that all standard wordings and exclusions as per company standards are being used in all the documents
  • Ensure that all policies are issued as per Reinsurance and coinsurance support, and accurately captured
  • Timely release of reinsurance and coinsurance closings to all stake holders, and ensuring that the signed reinsurance and co insurance slips are maintained at all times for easy retrieval
  • Underwrite (rate, accept and arrange to issue policies and renewals within the authorities delegated for all renewal business
  • Ensure all policy and related documents are dispatched/ delivered to the customers/ brokers within the shortest possible time and a record is maintained
  • Keep track of pending documentation with reasons and follow up at frequent intervals for early resolution
  • Provide technical guidance and support where necessary.
  • Support the Renewal process and the retention Manager in maximizing the renewal retention
  • Maintain good customer relations with internal and external stake holders
  • Learn and undergo trainings to develop technical knowledge about P&C products

Essential Requirements:

  • To have a basic knowledge of MS Office
  • Tertiary education is required
  • 0 to 2years experience in a similar position
  • Fluency in English is a must.

Desirable Requirements:

  • To have a basic understanding of underwriting principles / Softwares
  • To have a basic understanding of commercial lines products
  • Insurance qualification (ACII/AII) is preferred but not mandatory