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Lobby Ambassador – Omani Culture
2 weeks ago
Mandarin Oriental Muscat Lobby Ambassador – Omani Culture Front Office
Mandarin Oriental Muscat
About The Job
Key Responsibilities
- Guest Interaction & Cultural Representation.
- Greet all guests in traditional Omani attire with warmth and professionalism.
- Share insights into Omani customs, traditions, and etiquette.
- Offer dates, Omani coffee, or incense where appropriate.
- Recommend cultural attractions and local experiences.
- Lobby Presence & Guest Experience Support.
- Maintain a strong, welcoming presence in the lobby.
- Monitor and support lobby ambiance and guest flow.
- Assist Front Office colleagues during peak times.
- Event & Cultural Activation Support.
- Support planning cultural displays and holiday celebrations.
- Collaborate on lobby cultural activations with Marketing and PR.
- Internal Support & Training.
- Provide cultural awareness sessions for colleagues.
- Assist in onboarding by sharing Omani etiquette and heritage.
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.