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Lobby Ambassador – Omani Culture

2 weeks ago


Muscat, Muscat, Oman Mandarin Oriental Full time 30,000 - 50,000 per year
Lobby Ambassador – Omani Culture

Mandarin Oriental Muscat Lobby Ambassador – Omani Culture Front Office

Mandarin Oriental Muscat

About The Job

Key Responsibilities
  • Guest Interaction & Cultural Representation.
  • Greet all guests in traditional Omani attire with warmth and professionalism.
  • Share insights into Omani customs, traditions, and etiquette.
  • Offer dates, Omani coffee, or incense where appropriate.
  • Recommend cultural attractions and local experiences.
  • Lobby Presence & Guest Experience Support.
  • Maintain a strong, welcoming presence in the lobby.
  • Monitor and support lobby ambiance and guest flow.
  • Assist Front Office colleagues during peak times.
  • Event & Cultural Activation Support.
  • Support planning cultural displays and holiday celebrations.
  • Collaborate on lobby cultural activations with Marketing and PR.
  • Internal Support & Training.
  • Provide cultural awareness sessions for colleagues.
  • Assist in onboarding by sharing Omani etiquette and heritage.

Our commitment to you
  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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