Service Sales Engineer

5 days ago

Muscat, Muscat, Oman 50bc024b-d7f8-4b94-bcee-01fed632d868 Full time 40,000 - 60,000 per year

CORE RESPONSIBILITY: Sales expansion. Delivery of service timely & efficiently.

DUTIES AND RESPONSIBILITIES:

Building and maintaining positive relationships with customers, handling customer inquiries, complaints, and escalations.

Approaching new customers for generating new business.

Undertake a review of all service sheets returned to the office for completeness of content and to identify any spares requirement noted in the report.

Providing on-site support to the service team whenever required. Identify spares and consumables requirements for the service team and process quotations and ordering.

Process and price all spare parts requests from third parties for quotation and approval by the service manager.

Process all warranty claims and compile for review claim forms and data collected from the service team.

Undertake as required site visits for tendering or quoting of new projects.

Prepare proposals and estimates in the company format for approval process.

Actively seek out best prices for spare parts across multiple suppliers when applicable to provide best value to our customers.

Manage spares stock levels and initiate reordering of parts when required to maintain minimum stock levels.

Comply with company ISO requirements, company policies and internal instructions.

Manage CRM data relating to client details and develop the same over time.

Work across job functions within the business unit when required to do so, and support service operations.

Provide monthly sales reporting including pipeline, projects lost and won and commercial data.

Identifying and mitigating potential risks that could impact sales & service delivery & report to service manager.

Keeping up with industry trends and best practices, introducing new service offerings or improvements.

Promoting a culture of continuous improvement within the service department and the organization as a whole.

Desired Candidate Profile

Minimum 5 years of experience required

Should have completed Bachelors in Mechanical Engineering

Should be well versed with GCC Markets. Oman experience is an advantage

  • Sales/Service Engineer

    2 weeks ago

    Muscat, Muscat, Oman Muna Noor Full time 60,000 - 120,000 per year

    Position Summary:The Sales/Service Engineer will be responsible for providing expert instrumentation engineering support while actively driving business growth through sales initiatives and tender participation. This dual-role position requires technical proficiency in instrumentation systems, strong client engagement skills, and the ability to manage the...

  • chemical sales/service engineer

    2 weeks ago

    Muscat, Muscat, Oman Ecabiotec Middle East Full time 40,000 - 60,000 per year

    Company DescriptionEcabiotec Middle East Manufacturing LLC, based in Dubai Industrial City, is a pioneer in producing innovative solutions using Neutral Electrolyzed Water (NEW) technology. The company manufactures environmentally friendly, non-toxic, and biologically safe disinfection solutions that serve a wide range of industries. Ecabiotec provides...

  • Service Sales Engineer, Elevators and Escalators

    5 days ago

    Muscat, Muscat, Oman KONE Full time 40,000 - 80,000 per year

    Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is committed to creating a better workplace through excellent people practices. We prioritize fostering a great work culture, inspiring high standards of quality and efficiency, and creating a workplace that nurtures collaboration, diversity, growth, and well-being.KONE Middle East, Turkey &...

  • Service Sales Engineer, Elevators and Escalators

    5 days ago

    Muscat, Muscat, Oman KONE Full time 40,000 - 80,000 per year

    Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is committed to creating a better workplace through excellent people practices. We prioritize fostering a great work culture, inspiring high standards of quality and efficiency, and creating a workplace that nurtures collaboration, diversity, growth, and well-being.KONE Middle East, Turkey &...

  • Sales Engineer

    5 days ago

    Muscat, Muscat, Oman Solid Earth Projects LLC - Oil & Gas Division Full time 4,000 - 6,000 per year

    Company DescriptionSales Engineer - Industrual ValvesSolid Earth Projects LLC Oil & Gas Division is an Oman-based company dedicated to providing high-quality services and supplying equipment for the Oil & Gas, Refinery, and Petrochemical industries within Oman and other Middle East countries. The company has achieved success by offering clients a wide range...

  • Sales Engineer

    5 days ago

    Muscat, Muscat, Oman Nobles Marine Tours Full time 4,000 - 10,000 per year

    Job Overview:We are seeking a skilled Sales Engineer to join our Hornbill team in Oman. The ideal candidate will have a strong technical background in civil or mechanical engineering, coupled with proven experience in sales and client relationship management within the Omani market.Key Responsibilities:Identify and develop new business opportunities in the...

  • Sales & Service Engineer- Lab & Health Care Equipment

    2 weeks ago

    Muscat, Muscat, Oman Muna Noor Full time 2,160 - 4,800 per year

    Reports To:Head of Business DevelopmentPosition Summary:We are seeking a motivated and skilled Sales & Service Engineer to join our team, specializing in laboratory equipment. This dual-role position combines technical expertise with sales acumen to deliver exceptional solutions and support to clients in research institutions, universities, hospitals, and...

  • Senior Sales Engineer

    2 weeks ago

    Muscat, Muscat, Oman Omar Zawawi Group - OMZEST Full time 90,000 - 120,000 per year

    Company DescriptionOmar Zawawi Group (OMZEST) is a renowned business conglomerate in Oman, comprising over 65 companies across diverse sectors. These include automotive and vehicles, consumer goods production and distribution, industrial goods, contracting, trading, and services. The Group is involved in high-profile industries such as chemicals, fiber optic...

  • Sales Engineer

    5 days ago

    Muscat, Muscat, Oman Nobles Marine Tours Full time 100,000 - 120,000 per year

    Key ResponsibilitiesIdentify, develop, and manage new business opportunities within assigned sectors and regions.Understand customer technical needs and recommend appropriate products, solutions, and services.Prepare and deliver technical presentations to clients, demonstrating the value and benefits of Desert Rose offerings.Collaborate with engineering and...

  • Sales Engineer

    3 days ago

    Muscat, Muscat, Oman IBN AL MUTAWA INTERNATIONAL Full time 36,000 - 48,000 per year

    Job Title: Sales Engineer (Senior Level) – MEP Projects & ProductsJob Location: Sultanate of OmanJob Summary:The Senior Salesman will be responsible for driving sales and business development for MEP (Mechanical, Electrical & Plumbing) projects and related products. The role involves identifying new opportunities, maintaining strong relationships with...