Sales Partners Manager

2 weeks ago

Muscat, Muscat, Oman Vodafone Oman Full time

Role purpose:

Vodafone is Oman's latest Network Operator. The presence of Vodafone in Oman will contribute to the development of all sectors, including the economic and educational sectors, and in line with Oman Vision 2040.

Our purpose is to 'Connect for a Better Future 'which underpins everything we do. Our solutions will positively impact society as we connect everyone in Oman for a better future. What we offer are market-leading customer experiences and innovative digital services.

We are looking for energetic self-starters to work in this 100% Omani owned, positive collaborative start-up environment, where key talents will create Oman's happiest workplace. We are looking for individuals with an entrepreneurial mindset who get excited by challenges and constant change and truly want to positively impact the lives of our customers and the people of Oman.

To manage an assigned set of distributors/sales dealers across Oman, overseeing all sales, orders, product performance, and gaining retailer feedback to further improve the number and quality of dealerships and services offered by VFC. Adopts a can-do approach to get things done, employing initiative, pragmatism, and common sense. Create and maintain a working environment that is backed by the Vodafone spirit and supports its purpose.

Key accountabilities and decision ownership:

  • Manage assigned staff at the level determined by senior management across designated regions.
  • Promote dealer awareness of VFO products and services.
  • Create a product framework for dealers to reach out to gain increased distribution leverage across the length and breath of the Sultanate of Oman.
  • Monitor sales, orders, product performance, and retailer feedback to further improve the number and quality of the market for VFO.
  • Monitor distributor KPIs and ensure alignment with agreed SLAs and performance metrics.
  • Manage relationships with distributors, wholesalers, and dealers to ensure consistent product availability
  • Monitor stock availability across all VF dealers and improve dealer active dealers' levels.
  • Engage with dealers or potential clients, and ensure all orders are fulfilled on time and without delays.
  • Meet gross ad and revenue target of the department.
  • Enhance and expand the dealer network.
  • Conduct regular training program on product awareness and offers for dealer network.
  • Conduct mystery shopping to identify dealer gaps.
  • Be a focal point for operational/IT issues related to the department.
  • Make sure the dealer outlets are well presented and process driven.
  • Maintain a healthy relationship between distributor and dealer.
  • Responsible to conduct dealer events and engagement programs with dealers.
  • Undertake similar or related duties as directed by senior management.

Core competencies, knowledge, and experience:

  • Strong knowledge of regional market dynamics and trends.
  • 6–8 years of proven experience in telecom or FMCG distribution sectors.
  • Possession of a valid Omani driving license.
  • Excellent written and verbal communication skills in English.
  • Proficient in written and spoken Arabic.
  • Strong interpersonal and communication abilities.
  • Solid commercial awareness and business acumen.
  • Demonstrated ability to build and manage effective relationships with stakeholders

Key Job indicators:

  • Achieve sales, revenue, and dealer expansion targets.
  • Ensure proper dealer branding, POSM availability, and training.
  • Meet customer satisfaction standards
  • Organize and manage dealer engagement events

Must have technical / professional qualifications:

  • University degree in a suitable subject
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