
Bartender
3 weeks ago
If you're looking for a career with our Inclusive Collection, please click here to view job postings.
"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."
Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.
Main Duties and Responsibilities:
- To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt's Values and culture characteristics.
- To follow the Cycle of service of Grand Hyatt Abu Dhabi.
- To follow all skills trained in the departmental core Training.
- Take care of the equipment as if it were your own.
- Know the daily targets and projections.
- Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
- To be fully conversant with all services, offers, promotions and facilities offered by the hotel.
- Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bar tenders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems, to include par levels as set by the management.
- Adhere to the correct restaurant pathways.
- To alert any potential problems to your direct supervision, where possible before they arise.
- Attend all training where required, having an avid interest in learning and education surrounding their venue and products.
- To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
- To carry out any other reasonable duties and responsibilities as assigned.
- Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables.
- To be charismatic and make conversation easily and with an array of people.
- To be driven by achieving a rounded sales experience, using selling skills as trained.
- Able to effectively manage their dedicated working areas and delegate where appropriate.
- Meets sales and spend forecasts.
- Have a thorough understanding of the local industry.
- Following international and local Bar and Drink trends.
- Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature.
- Serve alcohol responsibly and report any concerns to duty manager immediately.
- Knowledge of cocktail recipes and drink preparation.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
Hyatt Centric Austin-Downtown/Congress Street | Austin, TX, US
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