Bartender

Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.

Main Duties and Responsibilities:

• To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt's Values and culture characteristics.
• To follow the Cycle of service of Grand Hyatt Abu Dhabi.
• To follow all skills trained in the departmental core Training.
• Take care of the equipment as if it were your own.
• Know the daily targets and projections.
• Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
• To be fully conversant with all services, offers, promotions and facilities offered by the hotel.
• Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bar tenders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems, to include par levels as set by the management.
• Adhere to the correct restaurant pathways.
• To alert any potential problems to your direct supervision, where possible before they arise.
• Attend all training where required, having an avid interest in learning and education surrounding their venue and products.
• To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
• To carry out any other reasonable duties and responsibilities as assigned.
• Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables.
• To be charismatic and make conversation easily and with an array of people.
• To be driven by achieving a rounded sales experience, using selling skills as trained.
• Able to effectively manage their dedicated working areas and delegate where appropriate.
• Meets sales mix expectations.
• Meets sales and spend forecasts.
• Have a thorough understanding of the local industry.
• Following international and local Bar and Drink trends.
• Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature.
• Serve alcohol responsibly and report any concerns to duty manager immediately.

Minimum Qualifications:

• Excellent customer service skills.
• Knowledge of cocktail recipes and drink preparation.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Attention to detail and organization.
• Ability to multitask.
• Minimum 3 - 6 Years Experience.
• ITI / Vocational; Diploma.