F&B Associate

3 weeks ago

Muscat, Muscat, Oman Millennium Hotels and Resorts MEA Full time

As an F&B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.

Key Job Responsibilities:

  • Greet and welcome guests in a friendly and professional manner.
  • Take customer orders, answer questions, and make menu recommendations.
  • Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
  • Serve meals and drinks in accordance with established standards and presentation guidelines.
  • Handle guest inquiries, concerns, and requests promptly and courteously.
  • Maintain a clean and organized dining area, including setting up tables and clearing dishes.
  • Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
  • Upsell menu items and promote special promotions to enhance the guest experience.
  • Process customer payments and handle cash transactions accurately.
  • Follow hygiene and safety guidelines to ensure a clean and safe working environment.
  • Assist in restocking and replenishing supplies as needed.
  • Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
  • Uphold environmental, health, and safety standards in alignment with organizational policies.
  • Adhere to the company's environmental, health, and safety procedures and policies.
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