
Senior Specialist, Business Systems Support
3 weeks ago
Responsible for troubleshooting business systems issues, providing user support, and ensuring the smooth operation of business systems.
Position Information
Title: Specialist, Business Systems Support
- Unit: Digital & Applications
- Division: Application Operation
- Location: HQ
- Grade:
- Minimum role requirements:
- Experience:
Key Accountabilities
- Provide first-line and second-line support for business systems.
- Troubleshoot and resolve system issues.
- Assist users with system usage and functionality.
- Monitor system performance and identify issues.
- Document and maintain system documentation.
- Communicate effectively with users and technical teams.
- Maintain knowledge of business systems and processes.
- Adhere to service level agreements (SLAs).
- Contribute to the improvement of system usability and user experience.
- Stay updated on new technologies and industry best practices.
- Collaborate with cross-functional teams (e.g., business analysts, testers, project managers, business stakeholders).
Competency Name
Proficiency Level
Sr. Specialist
Knowledge of Domain and Ecosystem
Intermediate
Quality Management
Intermediate
Fault Resolution
Advanced
IT Incident Management
Intermediate
Creativity & Innovation
Intermediate
Proactivity
Intermediate
Analytical Thinking & Problem Solving
Advanced
Attention to Detail
Expert
Ethics & Compliance
Intermediate
#J-18808-Ljbffr
-
Merchant Support Specialist
2 weeks ago
Muscat, Muscat, Oman National Bank of Oman Full timeJoin to apply for the Merchant Support Specialist role at National Bank of Oman.Get AI-powered advice on this job and access more exclusive features.The role involves end-to-end merchant support concerning terminal installation, replacement, removal, integration, and e-commerce. Ongoing support to merchants for day-to-day troubleshooting.Key Tasks and...
-
Cybersecurity & Compliance Specialist
1 day ago
Muscat, Muscat, Oman Global Business Network LLC (GlobNet) Full timeGet AI-powered advice on this job and more exclusive features.GLOBNET is seeking qualified candidates to provide technical oversight and security assurance for the implementation of a prestigious Government IT Platform project. The project requires experts in API Integration, Cybersecurity Compliance, and Software Engineering to ensure the platform is...
-
Business Support Specialist
2 weeks ago
Muscat, Muscat, Oman beBeeSupport Full time 768,000 - 1,024,000Job OverviewWe are seeking a highly motivated and organized support professional to provide end-to-end assistance to merchants regarding terminal installation, replacement, removal, integration, and e-commerce. This role will also involve ongoing support for day-to-day troubleshooting arising from merchants.Key ResponsibilitiesFollow up with vendors for...
-
Senior Application Support Specialist
6 days ago
Muscat, Muscat, Oman beBeeApplication Full time 25,000 - 35,000Application Support ManagerIn this pivotal role, you will play a crucial part in ensuring seamless business enablement application operation. Your primary responsibility will be to provide operational support to these applications, guaranteeing uninterrupted business operations.Key Accountabilities:Evaluate and ensure the availability, reliability, and...
-
Senior Infrastructure Specialist
3 weeks ago
Muscat, Muscat, Oman Oman Data Park Full timeROLE OBJECTIVEThe Redhat Senior Specialist focuses on exploring, implementing, and maintaining Infrastructure and systems solutions within the organization and customers' promises. Identifies appropriate Infrastructure and systems solutions that support ODP's business processes, estimating costs and timelines, and the subsequent oversight of projects that...
-
IT Support
4 weeks ago
Muscat, Muscat, Oman TECEZE Full timeThis is a part-time on-site role for an IT Support / EUC Specialist at TECEZE in Oman. The Specialist will be responsible for providing technical support, troubleshooting desktop computers, and offering help desk support. The role involves ensuring smooth IT operations and addressing user issues promptly.ResponsibilitiesEUC Device Imaging, Configuration, and...
-
System Messaging Specialist
4 days ago
Muscat, Muscat, Oman beBeeEnterprise Full time 45,000 - 65,000System Messaging SpecialistWe are looking for a highly skilled System Messaging Specialist to administer our WMQ/WMB systems. The successful candidate will have 5 years of progressive working knowledge of Enterprise Messaging Technologies.Key Responsibilities:System Management: Manage and administer WMQ/WMB systems, including performance monitoring, logging,...
-
Business Strategist
5 days ago
Muscat, Muscat, Oman Positivity Full time1 week ago Be among the first 25 applicantsThe Business Solutions Strategist serves as a strategic and technical leader who bridges the gap between business needs and technology-driven solutions. This role is pivotal in the design, development, and delivery of scalable automation, ERP, and digital transformation initiatives. Working across cross-functional...
-
Business Intelligence Specialist
7 days ago
Muscat, Muscat, Oman beBeeData Full time 50,000 - 66,000Job Title: Business Intelligence SpecialistWe are seeking a highly skilled professional to design, develop, and deploy interactive dashboards and reports using Power BI. This role will be responsible for creating data-driven solutions that meet business needs.Key Responsibilities:Data Analysis: Perform data modeling, cleansing, and transformation to ensure...
-
Merchant Support Senior Specialist
2 weeks ago
Muscat, Muscat, Oman National Bank of Oman Full timeJob PurposeEnd to end Merchant Product Support as per the below defined tasks and duties. Will be accountable for timely delivery of all Acquiring related product enhancements and new projects.Key Tasks and DutiesIntroduction of new payments options that will benefit the bank.Leverage technology for business success.Responsible for setting up & reviewing...