Facilities Management Director

3 days ago

Muscat, Muscat, Oman Salim Essa Al Harasi & Co. Full time

Line Manager (Job Title): Project Director/General Manager IFM

Project Location: Muscat, Oman

Job Summary:

The FM Director will be responsible for leading, managing, and overseeing all aspects of Integrated Facilities Management (IFM) for the Oman Cultural Complex, a large-scale cultural facility comprising the National Theatre, National Library, Archive, Data Center, and other specialized spaces. The role demands strategic planning, operational excellence, and alignment with the project's long-term objectives, ensuring the efficient delivery of FM services in compliance with contract specifications, regulatory requirements, and client expectations

Duties & Responsibilities/Deliverables:

Strategic Leadership & Planning:

  • Develop and implement the IFM strategy in alignment with the project's objectives, ensuring optimal service delivery, operational efficiency, and cost-effectiveness.
  • Oversee the development of annual budgets, operating plans, and performance objectives for the IFM department.
  • Identify opportunities for continuous improvement in service delivery and asset management.

Operational Management:

  • Oversee and coordinate the management of hard and soft FM services, including MEP systems, HVAC, security, cleaning, landscaping, and waste management.
  • Implement and monitor service-level agreements (SLAs) and key performance indicators (KPIs) to ensure service quality and operational efficiency.
  • Lead the integration of FM services for specialized areas, such as library operations, theatre management, and data center facilities.

Contract Management:

  • Manage all FM service contracts, ensuring adherence to contract terms, performance standards, and regulatory compliance.
  • Develop and enforce risk management protocols, safety procedures, and emergency response plans.
  • Lead negotiations with service providers, contractors, and subcontractors to optimize value and minimize risk.
  • Oversee and manage the data centre operator contract to ensure optimal performance, compliance, and continuity of critical services.

Stakeholder Management & Reporting:

  • Maintain strong relationships with key stakeholders, including project directors, ministry representatives, service providers, and contractors.
  • Prepare and present monthly, quarterly, and annual performance.
  • Ensure effective communication and alignment between various departments involved in the IFM operations.

Sustainability & Compliance:

  • Develop and implement sustainable FM practices in line with environmental standards and project-specific requirements.
  • Monitor regulatory compliance across all FM operations, ensuring adherence to local laws and international best practices.
  • Initiate and lead training programs on sustainability, safety, and quality management for FM staff.

Education & Experience:

  • Bachelor's in engineering, FM, or related field (master's preferred).
  • Minimum of 10+ years of experience in IFM on property & infrastructure of large-scale projects.
  • Experience with cultural facilities is preferred.
  • Prior experience in GCC countries preferable.
  • Experience in commissioning and handover to operations a must.

Skills & Person Specification:

  • Strong leadership, communication, and stakeholder management skills.
  • Excellent analytical and strategic planning capabilities.
  • Excellent problem-solving and decision-making abilities.
  • Detail-oriented and well-organized, with the ability to manage multiple tasks concurrently.
  • Ability to work effectively under pressure and meet tight deadlines.
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