Relationship Manager

23 hours ago

Muscat, Muscat, Oman Oman Arab Bank Full time

Get AI-powered advice on this job and more exclusive features.

To execute a range of tasks related to Corporate & Institutional Banking operations for Mid-Market customers at Oman Arab Bank.

  1. Coordinate and engage with OAB's cross-functional departments concerning the Mid-Market unit of CIB.
  2. Review and recommend credit applications for Mid-Market customers.
  3. Initiate credit request proposals and internal memos with customer details for submission to the Credit Admin department promptly.
  4. Attend Mid-Market customer calls and meetings as appropriate to ensure prompt resolution.
  5. Initiate contact with new Mid-Market customers once identified as potentials with agreed products.
  6. Assess credit risk, prepare transaction documentation, and report to management.
  7. Review and comment on periodic reports on facility limit excess, expiry, etc., to be shared with the manager.
  8. Monitor customer accounts regularly to identify expired accounts and follow up on past dues or excesses.
  9. Handle daily operations related to clients, including trade finance, payments & cash management, and treasury activities.
  10. Ensure compliance with KYC protocols during client onboarding or updates.
  11. Participate in cross-selling activities for other bank products, including Large Corporate and SME offerings.
  12. Escalate potential operational losses or fraud cases promptly to the Relationship Manager or Unit Head.
  13. Approve payments for transactions via cheques.
  14. Address customer queries effectively and provide timely solutions/information.
  15. Assist auditors with any audit requirements.
  16. Ensure all activities comply with bank policies, processes, and AML/CFT regulations.
  17. Participate in related initiatives and projects as assigned.
  18. Complete all delegated tasks from management or reporting managers.
  19. Report suspicious activities or transactions to the Compliance division.
  20. Report misconduct as per the whistleblowing policy.
  21. Onboard quality new clients to expand the portfolio.
  22. Conduct regular client visits, facilitate onboarding, and promote short-term and long-term facilities to support portfolio growth.
  23. Maintain asset and portfolio quality, ensuring renewals are below 2% monthly and no accounts are pending over 90 days.

Qualifications:

  • Degree in Banking, Business, or equivalent.

Skills/Knowledge:

  • Interpersonal skills.
  • Strong command of English language.

Experience:

  • Minimum 4 years of relevant experience.

Business Understanding:

  • Good understanding of bank policies, procedures, and standards.
  • Knowledge of Mid-Market banking products and services.
  • Bachelor's/Master's in Business, Accounting, Finance, or equivalent.
  • Understanding of financial metrics, ratios, cash flows, projections, and financial data evaluation.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Business Development
Industries
  • Banking, Insurance, and Investment Banking
#J-18808-Ljbffr

  • Relationships Manager

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    Government Relations SpecialistJob Summary:The Assistant Government Relations Manager supports the Human Resources team and Hotel Management in managing relationships with government bodies, regulatory agencies, and key stakeholders.This role involves monitoring legislative developments, preparing reports, coordinating meetings, and ensuring regulatory...

  • Client Relationship Manager

    2 weeks ago

    Muscat, Muscat, Oman beBee Careers Full time

    Client Relationship ManagerWe are seeking a highly motivated and experienced Client Relationship Manager to join our team.The ideal candidate will have excellent relationship-building skills, with a proven track record of fostering long-term partnerships with clients and driving revenue growth. In this role, you will be responsible for managing existing...

  • Client Relationship Manager

    2 weeks ago

    Muscat, Muscat, Oman beBee Careers Full time

    Client Relationship ManagerAbout the RoleThis position is responsible for managing client relationships and developing strategic communication plans.Main DutiesAct as the primary client contact and manage scope and agreements.Develop and implement effective communication strategies.Collaborate with internal teams to ensure successful project...

  • Customer Relationship Manager

    2 weeks ago

    Muscat, Muscat, Oman beBee Careers Full time

    Customer Success ManagerWe are seeking an experienced Customer Success Manager to lead the delivery of exceptional service to valued customers.This role involves managing customer relationships, analyzing account performance, and developing strategic recommendations to drive account success.The ideal candidate will have a strong background in customer...

  • Account Relationship Manager

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    We are looking for an ambitious and self-motivated Account Relationship Manager to join our team. In this role, you will be responsible for promoting our platform to student recruiters, highlighting the benefits of our services and driving sales growth.The ideal candidate will have excellent communication skills, a proactive approach to business development,...

  • Customer Relationship Manager

    2 weeks ago

    Muscat, Muscat, Oman beBee Careers Full time

    Customer Relationship ManagerWe are seeking a Customer Relationship Manager to join our team. As a key member of our customer-facing staff, you will be responsible for building and maintaining strong relationships with clients through regular communication and tailored support.This is a call center role where you will:Conduct welcome calls to introduce...

  • Relationship Manager

    2 weeks ago

    Muscat, Muscat, Oman DarGlobal Full time

    Our Culture:The DarGlobal culture is built by the industry's best-in-class and most resilient professionals who can adapt to an ever-changing business environment. We believe in the importance of each person within the team possessing the capability to adjust in the face of the most difficult challenges while keeping our investors' best interests at...

  • Client Relationship Manager

    4 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    Account Management and Customer ServiceEvaluate and maintain client relationships through effective communication, organization, and basic computer skills.

  • Sales Relationship Manager

    2 weeks ago

    Muscat, Muscat, Oman beBee Careers Full time

    **Sales Role Overview:**We are seeking an exceptional sales professional to manage relationships with customers and provide solutions to their needs.Key Responsibilities:Develop and sustain long-lasting customer relationships to ensure satisfaction and loyalty.Manage potential customers by explaining the value and benefits of our products and...

  • Sales and Client Relationship Manager

    1 week ago

    Muscat, Muscat, Oman beBee Careers Full time

    Sales and Client Relationship ManagerThis role involves building and maintaining relationships with corporate clients to ensure satisfaction and repeat business.Promote hotel services to potential clients, negotiate rates and contractual terms within hotel guidelines to secure bookings.The Sales and Client Relationship Manager will collaborate with Revenue...