
Senior Loyalty Program Manager
1 day ago
At G MASS, we prioritize customer loyalty and retention. We are seeking a Senior Manager – Loyalty & Retention Management to develop and execute effective loyalty strategies.
Responsibilities- Design and implement loyalty and retention programs that meet business objectives.
- Use customer data to create personalized experiences and targeted incentives.
- Lead cross-functional teams to design customer-centric products and services.
- Monitor customer retention metrics and program participation.
**Requirements**
- Bachelor's degree in a relevant discipline.
- Minimum 8 years of relevant experience, with at least 3 years in a managerial role.
- Expertise in automation, database management, and data-driven decision-making.
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Loyalty and Engagement Strategist
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