
Government Financial Service Operations Manager
3 days ago
Omantel is a leading telecommunications company in Oman, committed to delivering exceptional customer experiences. We are seeking a highly motivated Governement Financial Service Operations Manager to join our team.
In this role, you will be responsible for managing service operations and maintaining customer relationships within the Government and Financial sectors. You will work closely with cross-functional teams to ensure that service accounts receive timely and effective support.
The ideal candidate will have a strong background in service management, customer relationship management, and continuous improvement initiatives. They will have a proven track record of driving customer satisfaction, loyalty, and retention within the Government and Financial sectors.
The primary responsibilities of this role include:
- Developing and implementing service management strategies that align with enterprise business goals and objectives.
- Collaborating with cross-functional teams, such as sales, customer service, and product development, to ensure that service accounts receive timely and effective support.
- Monitoring and measuring service account satisfaction metrics, such as Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Lifetime Value (CLV).
We offer a dynamic work environment, opportunities for growth and professional development, and a competitive compensation package.
-
Government and Financial Services Leader
3 days ago
Muscat, Muscat, Oman Omantel Full timeOmantel is a leading telecommunications company in Oman, committed to delivering exceptional customer experiences. We are seeking a highly motivated Government and Financial Services Leader to join our team.In this role, you will be responsible for managing service operations and maintaining customer relationships within the Government and Financial sectors....
-
Muscat, Muscat, Oman Omantel Full timeRole Purpose:To ensure the delivery of high-quality services and support tailored to the specific needs and requirements of customers within Government and Financial sectors. Through strategic service management, customer relationship management, and continuous improvement initiatives, you will drive customer satisfaction, loyalty, and retention within...
-
Auditor of Financial and Sharia Governance
22 hours ago
Muscat, Muscat, Oman Bank Dhofar Full timeAbout the JobThis is an exciting opportunity to join Bank Dhofar as an Auditor of Financial and Sharia Governance. The ideal candidate will be responsible for assisting the Internal Audit Management in providing assurance to the Audit Committee on the adequacy and effectiveness of internal controls in relation to Financial and Islamic Banking Audit...
-
Financial Operations Leader
2 days ago
Muscat, Muscat, Oman Omran Group OM Full timeJob DescriptionThe Omran Group is looking for a seasoned Financial Operations Leader to join our team. This key role requires a strategic thinker who can drive financial excellence, operational efficiency, and strategic growth.Main Responsibilities:Financial Planning and Analysis:Develop and execute comprehensive financial plans, budgets, and forecasts to...
-
Strategic Financial Manager
2 days ago
Muscat, Muscat, Oman Omran Group OM Full timeJob SummaryThe Omran Group is seeking a highly experienced Strategic Financial Manager to lead the Finance Department and oversee the Shared Services Division. This senior role will drive strong financial management, compliance, and internal support services aligned with the company's strategic goals.Main ResponsibilitiesFinancial Management:Develop and...
-
Operations and Financial Manager
4 days ago
Muscat, Muscat, Oman Oman Air Full timeJob Title: Operations and Financial ManagerDescription:Oman Air is seeking an experienced Operations and Financial Manager to join our team. As a key member of the organization, you will be responsible for developing and managing the company's financial operations and ensuring that all financial activities are carried out efficiently and effectively. The...
-
Customer Experience Manager
3 days ago
Muscat, Muscat, Oman Omantel Full timeWe are seeking a highly skilled CUSTOMER EXPERIENCE MANAGER - GOVERNMENT SECTOR to join our team at Omantel. In this role, you will be responsible for developing and implementing service management strategies that align with enterprise business goals and objectives.The ideal candidate will have a strong background in service management, customer relationship...
-
Government Banking Associate
1 week ago
Muscat, Muscat, Oman Bank Dhofar Full timeBusiness Development OpportunitiesThe Government Banking Client Relationship Officer will identify and explore potential new business opportunities, including mobilizing new low-cost deposits and opening new client accounts. This role requires strong networking and relationship-building skills, as well as a deep understanding of the bank's products and...
-
Service Management Director
3 days ago
Muscat, Muscat, Oman Omantel Full timeAt Omantel, we are seeking a highly skilled Service Management Director to join our team. As a key member of our leadership team, you will be responsible for driving the delivery of high-quality services and support tailored to the specific needs and requirements of customers within the Government and Financial sectors.The ideal candidate will have a strong...
-
Head of Financial Operations
2 weeks ago
Muscat, Muscat, Oman Omran Group OM Full timeJob Title: Head of Financial OperationsAbout the PositionOmran Group OM is seeking a highly experienced Head of Financial Operations to lead the finance department and oversee the shared services division.ResponsibilitiesFinancial Strategy:Develop and implement financial strategies, budgets, and forecasts.Lead all accounting functions: A/R, A/P, GL, and...
-
Retail Banking IT Governance Manager
4 days ago
Muscat, Muscat, Oman TAT IT Technolgies Full timeJob Description:We are seeking a highly skilled Retail Banking IT Governance Manager to join our team at TAT IT Technologies. As a Senior Project Manager, you will be responsible for the delivery of governance/IT projects, which will involve managing multiple projects related to the landscape of Governance, Risk, and Compliance.Main Responsibilities:Define...
-
Muscat, Muscat, Oman TAT IT Technolgies Full timeJob Summary:TAT IT Technologies is seeking an experienced IT Governance Project Manager to join our team. The successful candidate will be responsible for delivering governance/IT projects, which will involve managing multiple projects related to the landscape of Governance, Risk, and Compliance.Main Responsibilities:Develop and implement project controls,...
-
Senior Project Manager-IT Governance(GRC)
4 days ago
Muscat, Muscat, Oman TAT IT Technolgies Full timeWe have an urgent requirement for Senior Project Manager (IT Governance (GRC) & Infra) in retail banking for our banking client in Oman.Responsibilities:Responsible for the delivery of the governance/IT projects, which will involve managing a number of projects related to the landscape of Governance, risk, and compliance.Minimum Requirements:Understanding of...
-
Manager Governance, Risk and Compliance
3 weeks ago
Muscat, Muscat, Oman Tawteen Full timeThis role is responsible for overseeing OSC governance, enterprise risk management, and ensuring corporate and governance compliance.Governance and Compliance:The Manager has to ensure the Company's actions meet governmental and industry standards. He/She will guarantee that OSC business processes and transactions follow all relevant regulations and internal...
-
Financial Department Assistant Manager
1 week ago
Muscat, Muscat, Oman Prysmian Full timeAbout the RoleThis exciting opportunity is available within the Finance department of Prysmian, where you will play a pivotal role in supporting the Head of Accounting and Reporting. Your responsibilities will include ensuring compliance with accounting policies and tracking financial performance across various departments.Key ResponsibilitiesProvide...
-
Muscat, Muscat, Oman Omran Group OM Full timeFinance and Shared Services ManagerRole Summary:The Finance and Shared Services Manager is responsible for leading the Finance Department and overseeing the Shared Services Division, which includes Human Resources and Administration. The role ensures strong financial management, compliance, and the effective delivery of internal support services aligned with...
-
Head of Shared Services and Finance
2 days ago
Muscat, Muscat, Oman Omran Group OM Full timeAbout the RoleWe are seeking a highly accomplished Head of Shared Services and Finance to join our team at the Omran Group. This senior leadership role will be responsible for driving financial excellence, operational efficiency, and strategic growth.Main Responsibilities:Financial Leadership:Develop and execute comprehensive financial plans, budgets, and...
-
Muscat, Muscat, Oman Omran Group OM Full timePosition: Finance and Shared Services Manager-Hay Al Sharq Development SPVJob Code: 195-2025/3Finance and Shared Services ManagerRole Summary:The Finance and Shared Services Manager is responsible for leading the Finance Department and overseeing the Shared Services Division, which includes Human Resources and Administration. The role ensures strong...
-
Head of HR Governance, Risk
3 weeks ago
Muscat, Muscat, Oman National Bank of Oman Full timeHead of HR Governance, Risk & ComplianceJoin to apply for the Head of HR Governance, Risk & Compliance role at National Bank of Oman.The Head of HR Governance, Risk & Compliance is a senior role within HR Group, responsible for ensuring effective governance, compliance, and operational excellence within the HR function, overseeing and managing all aspects of...
-
Relationship Manager
1 week ago
Muscat, Muscat, Oman Bank Dhofar Full timeResponsibilities:Assist Head - Government Banking in building/developing strong banking relationships and account management of Ministries & other Government/Quasi Government Institutions & Pension Funds accounts in accordance with the bank strategy & goals.Assist Head-GB in management of the Ministries, other Government/Quasi Government Institutions &...