Customer Experience Strategist

5 days ago


Muscat, Muscat, Oman Majid Al Futtaim Full time
Digital Business Growth Manager Job Description

This role is responsible for driving digital business growth, improving customer experience, and ensuring efficient last-mile delivery operations.

Main Responsibilities:
  • Developing and implementing strategies to increase revenue and improve customer satisfaction.
  • Collaborating with cross-functional teams to optimize E-Commerce operations and ensure seamless delivery experiences.
  • Managing relationships with third-party providers and suppliers to ensure reliable and efficient delivery services.
  • Analyzing data to identify areas for improvement and making recommendations for process enhancements.


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