Business Process Improvement Specialist

3 days ago


Muscat, Muscat, Oman Oman Housing Bank | بنك الإسكان العُماني Full time
Job Overview

Oman Housing Bank is seeking a highly skilled Business Process Improvement Specialist to join its team. This role involves analyzing, redesigning, and improving business processes to drive operational efficiency, enhance customer experience, and ensure cost optimization.

About the Role
  • Develop and implement process improvements that align with business objectives and regulatory requirements.
  • Analyze process data to identify areas for cost reduction, time savings, and resource optimization without compromising service quality or compliance.
  • Work closely with stakeholders to gather insights and ensure process improvements meet organizational goals.
Responsibilities
  1. Conduct detailed analysis of existing banking processes to identify inefficiencies and opportunities for improvement.
  2. Lead efforts to re-engineer processes by developing innovative, streamlined workflows that align with business objectives and regulatory requirements.
  3. Collaborate with key stakeholders to gather insights and ensure process improvements meet organizational goals.
  4. Ensure all process changes comply with banking regulations and internal policies, mitigating risks while enhancing operational controls.
  5. Foster a culture of continuous improvement by conducting regular process reviews and staying informed on industry trends, emerging technologies, and best practices in banking.
Qualifications and Experience
  • Bachelor's degree in business administration, operations management, or a related field.
  • A certification in Lean Six Sigma, Business Process Reengineering (BPR), or a related field is desired.
  • A minimum of 5 years of proven experience in process re-engineering or process improvement roles, preferably within the banking or financial services industry.


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