Retail Sales Team Lead

1 week ago


Salalah, Dhofar, Oman iSTYLE Oman Full time

Job Scope:

We are seeking a highly motivated and customer-focused Retail Sales Executive to join our team at iSTYLE Oman. The ideal candidate will be accountable for promoting customer service excellence and utilizing product knowledge and enhanced selling techniques to achieve monthly sales targets.

Main Responsibilities:

  1. Maintain a strong floor presence, driving sales growth and providing exceptional customer service;
  2. Establish strong relationships with customers, delivering excellent product awareness and cross-selling opportunities;
  3. Ensure the store's visual merchandising standards are consistently met;
  4. Stay up-to-date on all products, promotions, and new releases;
  5. Assist in processing and replenishing merchandise, participating in stock receipt and maintaining inventory accuracy;
  6. Recognize security risks and handle situations professionally and efficiently;
  7. Adhere to company policies and procedures, including those related to payments, exchanges, security practices, and loss prevention;
  8. Complete necessary training and maintain certifications to stay current with industry developments;
  9. Actively solicit customer feedback, address complaints promptly, and escalate issues when necessary to ensure seamless customer experiences.

Requirements:

Candidates must possess a High School Diploma or equivalent qualification.



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