Retail Sales Executive

16 hours ago


Salalah, Dhofar, Oman iSTYLE Oman Full time

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

Main Duties and Responsibilities:

  1. Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers' needs;
  2. Establish solid relationships with customers, cross/upsell and deliver excellent product;
  3. Ensure the shop is kept clean and tidy at all times;
  4. Maintain an awareness of all products, promotions, advertisements and new releases;
  5. Ensure proper display and visual merchandising standards according to communicated guidelines at all times;
  6. Assist in processing and replenishing merchandise and participate in the receipt of stocks;
  7. Recognize security risks and thefts and handle situations as fast and professionally as possible;
  8. Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention;
  9. Complete necessary trainings, enroll to training portals and maintain the latest certificates;
  10. Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

Position Requirements:

High School Diploma or a Bachelor's/Technical degree.

Seniority level

Associate

Employment type

Part-time

Job function

Customer Service and Sales

Industries

IT Services and IT Consulting and Retail

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