Customer Service and Sales Specialist

1 week ago


Salalah, Dhofar, Oman iSTYLE Oman Full time

Job Description:

iSTYLE Oman is seeking a highly motivated Retail Sales Executive to join our team. The successful candidate will be responsible for promoting sales growth, delivering exceptional customer service, and maintaining a high level of product knowledge.

Main Accountabilities:

  1. Maintain a strong presence on the sales floor, driving sales growth and providing excellent customer service;
  2. Establish strong relationships with customers through effective communication, active listening, and tailored solutions;
  3. Process sales transactions accurately, handling cash, credit card payments, and exchanges efficiently;
  4. Participate in visual merchandising activities to ensure attractive store displays;
  5. Monitor inventory levels, tracking stock movements, and reporting discrepancies to management;
  6. Contribute to the achievement of sales targets by identifying opportunities to upsell and cross-sell products;
  7. Assist in managing customer complaints and concerns, escalating issues when necessary;
  8. Engage in ongoing training and development to enhance skills and stay updated on industry trends;
  9. Apply problem-solving skills to optimize sales processes, reduce losses, and improve overall store efficiency.

Essential Qualifications:

A minimum High School Diploma or equivalent certification is required.



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