
Customer Service and Sales Specialist
1 week ago
Job Description:
iSTYLE Oman is seeking a highly motivated Retail Sales Executive to join our team. The successful candidate will be responsible for promoting sales growth, delivering exceptional customer service, and maintaining a high level of product knowledge.
Main Accountabilities:
- Maintain a strong presence on the sales floor, driving sales growth and providing excellent customer service;
- Establish strong relationships with customers through effective communication, active listening, and tailored solutions;
- Process sales transactions accurately, handling cash, credit card payments, and exchanges efficiently;
- Participate in visual merchandising activities to ensure attractive store displays;
- Monitor inventory levels, tracking stock movements, and reporting discrepancies to management;
- Contribute to the achievement of sales targets by identifying opportunities to upsell and cross-sell products;
- Assist in managing customer complaints and concerns, escalating issues when necessary;
- Engage in ongoing training and development to enhance skills and stay updated on industry trends;
- Apply problem-solving skills to optimize sales processes, reduce losses, and improve overall store efficiency.
Essential Qualifications:
A minimum High School Diploma or equivalent certification is required.
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