Sales and Customer Service Professional

1 week ago


Salalah, Dhofar, Oman iSTYLE Oman Full time

Role Overview:

iSTYLE Oman is looking for an experienced Retail Sales Executive to spearhead our sales efforts. As a key member of our team, you will be responsible for driving sales growth, enhancing customer satisfaction, and promoting a positive store environment.

Key Duties:

  1. Develop and maintain a deep understanding of our products and services to effectively communicate value to customers;
  2. Build strong relationships with customers through active listening, empathy, and tailored solutions;
  3. Maintain accurate records of sales transactions, returns, and exchanges;
  4. Participate in visual merchandising activities to ensure attractive store displays;
  5. Contribute to the achievement of sales targets by identifying opportunities to upsell and cross-sell products;
  6. Assist in managing inventory levels, monitoring stock movements, and reporting discrepancies;
  7. Collaborate with colleagues to resolve customer complaints and concerns in a timely and professional manner;
  8. Engage in ongoing training and development to enhance skills and stay updated on industry trends;
  9. Apply problem-solving skills to optimize sales processes, reduce losses, and improve overall store efficiency.

Qualifications:

A minimum High School Diploma or equivalent certification is required.



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