Senior Wellness Operations Manager

2 days ago

Muscat, Muscat, Oman beBeeSpaManager Full time
Job Description">

Responsibilities:

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  • ">
  • Oversee daily spa operations to ensure smooth workflow and exceptional customer service.">
  • Lead a team of therapists, receptionists, and support staff to deliver a relaxing and rejuvenating experience for clients.">
  • Manage inventory, order supplies, and maintain high standards of cleanliness and safety.">
  • Develop and implement marketing strategies to attract new clients and retain existing ones.">
  • Monitor customer satisfaction, handle complaints, and analyze financial reports to manage budgets effectively.">
  • Create schedules, manage payroll, and ensure compliance with health and safety regulations.">
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Requirements:

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  • Proven experience as a Spa Manager or similar role with strong leadership and team management skills.">
  • Excellent customer service and communication abilities with knowledge of spa services and wellness trends.">
  • Experience with budgeting and financial reporting, familiarity with spa management software, and understanding of health and safety regulations.">
  • Able to work flexible hours, including evenings and weekends, with a high school diploma or equivalent and a degree in hospitality or wellness preferred.">
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Benefits:

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  • Competitive salary negotiable based on skills and experience.">
  • Opportunity to lead a team and drive business growth through innovative service offerings and marketing strategies.">
  • Chance to work in a serene and welcoming environment with a focus on wellness and customer service.">
  • Professional development opportunities in hospitality and wellness management.">
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Other Opportunities:

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  • Autonomy to make decisions and take ownership of spa operations.">
  • Collaboration with the marketing team to develop promotional campaigns and special packages.">
  • Ability to introduce new services based on market trends and client demand.">
  • Support from a dedicated team to achieve goals and objectives.">

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