Restaurant Leader

1 week ago

Muscat, Muscat, Oman beBee Careers Full time
Lead Restaurant Operations

The role of Lead Restaurant Operations is to oversee the daily activities of a restaurant, ensuring high levels of customer satisfaction and operational efficiency.

This position involves managing front and back-of-house staff, maintaining service quality, enforcing company policies, and meeting sales and profit goals.

To be successful in this role, you should have excellent communication and leadership skills, be able to work well under pressure, and have a strong understanding of the restaurant industry and its trends.

You will be responsible for training employees, developing marketing plans, and implementing policies and procedures to ensure efficient operation of the restaurant.

This includes scheduling, inventory management, quality control, and food preparation and presentation.

You will also be responsible for maintaining high standards of customer service, addressing complaints or concerns, and overseeing the financial performance of the restaurant.

Additionally, you will need to keep up to date with industry trends and best practices, and implement changes to the restaurant's operations as needed.

This role requires a natural leader who can maintain the highest levels of hospitality while leading service on the floor.

Key Responsibilities:

  • Training Employees: Develop and implement training programs to enhance employee knowledge and skills.
  • Policies and Procedures: Develop and implement policies and procedures to ensure efficient operation of the restaurant.
  • Daily Operations: Manage the daily activities of the restaurant, including food preparation, service, and inventory management.
  • Customer Service: Maintain high standards of customer service, addressing complaints or concerns and ensuring customer satisfaction.
  • Financial Performance: Oversee the financial performance of the restaurant, including achieving target vs budget, forecasting, and cost management.
  • Industry Trends: Keep up to date with industry trends and best practices, and implement changes to the restaurant's operations as needed.

Requirements:

  • Leadership Skills: Excellent communication and leadership skills, with the ability to work well under pressure.
  • Industry Knowledge: Strong understanding of the restaurant industry and its trends.
  • Employee Management: Ability to train and develop employees, and manage front and back-of-house staff.
  • Customer Service: High standards of customer service, with the ability to address complaints or concerns and ensure customer satisfaction.
  • Financial Management: Ability to oversee the financial performance of the restaurant, including achieving target vs budget, forecasting, and cost management.

Benefits:

  • Competitive Salary: A competitive salary package, commensurate with experience.
  • Benefits Package: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Professional Development: Opportunities for professional development, including training and education programs.

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