Food Sales Team Member

2 days ago

Muscat, Muscat, Oman beBeeCustomer Full time

As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Job Overview

This is an exciting opportunity to join our dynamic sales team and contribute to the success of our business. As a Counter Sales Associate, you will be responsible for selling displayed food items, organizing counter operations, and ensuring all orders are prepared and served on time.

Responsibilities:
  • Provide exceptional customer service by greeting and serving walk-in customers with high-level service through product knowledge and adherence to established procedures.
  • Process orders received from waiters, arrange them according to service standards, and ensure timely delivery to customers within designated serving timeframes.
  • Receive daily orders, check items against order specifications, display them in the presentation fridge, and maintain regular restocking while upholding hygiene and presentation standards.
  • Participate in opening and closing duties in compliance with norms and internal procedures.
  • Maintain and report all records, including daily training records, taste panels, and wastage forms. Promptly report any complaints or operational issues to the manager.
  • Receive and process cash payments, including exchanges and money transactions, in accordance with established policies.
  • Place orders for required products through coordination with relevant stakeholders.
  • Prepare takeaway orders, ensuring they are wrapped according to established standards, and accommodate special orders requested by customers.
  • Ensure all operational details are clearly communicated to the team as part of maintaining a proper handover process documented in the log book.
  • Implement hygiene practices such as the clean as you go policy and regularly sanitize the counter display to ensure a clean environment.
  • Complete monthly inventory for all disposable items (consumables).
Requirements

Our ideal candidate will possess excellent communication skills, a positive attitude, and a strong ability to work in a fast-paced environment. The following qualifications are essential:

• High school degree.

• Zero to one year of experience in customer service, or a similar role.

• Fluency in English.

• Ability to work effectively in a team-oriented environment.

• Basic math skills and accuracy with handling cash and operating a point-of-sale system.

• Strong attention to detail and organizational skills.

• Ability to adapt to changing priorities and deadlines.

• Willingness to learn and take on new responsibilities.

• Excellent time management and prioritization skills.

Benefits

We offer a competitive compensation package, opportunities for career growth and development, and a supportive work environment that fosters teamwork and collaboration.

What We Offer

At our organization, we value our employees and strive to provide a positive and inclusive work environment. As a member of our team, you can expect:

• Competitive hourly rate.

• Opportunities for professional growth and development.

• Comprehensive training program.

• Collaborative and supportive work environment.

• Recognition and rewards for outstanding performance.

• Ongoing support and guidance from experienced colleagues and management.

• Access to exclusive employee discounts and perks.

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