
Customer Care Technical Lead
10 hours ago
Technical Support Specialist at Digital Mall
Role OverviewWe are seeking a highly skilled Technical Support Specialist to join our expanding team in Oman. This role involves delivering exceptional technical support to our customers through various channels, ensuring a smooth and positive experience using our online marketplace and ecommerce platform.
Main Tasks- Be the primary point of contact for customer inquiries and issues.
- Diagnose and resolve technical problems efficiently, while maintaining a positive attitude.
- Develop and maintain a deep understanding of our platform's features and functionalities.
- Minimum 1 year of experience in technical support or customer-facing roles.
- Strong analytical and problem-solving skills, with a solid grasp of computer systems and software.
- Excellent communication and interpersonal skills, with the ability to communicate complex ideas simply.
- Attractive compensation package.
- Full provision of necessary hardware and software.
- VISA sponsorship for international candidates.
- Assistance with relocation costs from your home country to Oman.
- A balanced work-life environment.
- A fun and collaborative work culture.
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Technical Customer Advocate
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Care Centre Customer Support Specialist
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Technical Lead for Electrical Projects
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Customer Service Professional
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Technical Lead for Open Source Development
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Technical Lead
1 week ago
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Customer Service Representative
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Technical Support Expert
10 hours ago
Muscat, Muscat, Oman Digital Mall Full timeAbout Digital Mall's Technical Support Specialist RoleJob OverviewWe're looking for a skilled Technical Support Specialist to join our team in Oman. As the friendly voice and problem-solving hero, you'll provide exceptional technical support via phone, email, and chat to ensure a smooth and positive experience for our customers using our online marketplace...
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Business Development Manager
3 days ago
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Sales Operations Lead
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Customer Support Professional
7 days ago
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Technical Service Specialist
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