Welcoming Arabic Restaurant Hostess Wanted

1 day ago

Muscat, Muscat, Oman beBeeGuestService Full time 14,000 - 15,500
Job Opportunity

We are seeking a highly skilled and courteous individual to join our team as a Hostess in an Arabic-speaking restaurant or food outlet.

This is an exciting opportunity to be part of a pre-opening team where your ideas, energy, and commitment will shape the hotel's culture and guest experience from day one. Whether you're looking to grow your career or take on a new challenge, we offer a collaborative environment and strong development opportunities.

The Hostess role ensures a warm, welcoming, and culturally respectful greeting and seating experience for guests in Arabic-speaking establishments. This position involves managing reservations, coordinating seating arrangements, and assisting with guest inquiries in Arabic and other languages as needed.

  • Greet guests warmly upon arrival and offer assistance in seating them promptly.
  • Manage reservations, guest waiting lists, and table assignments efficiently.
  • Maintain clear communication with restaurant staff to coordinate smooth seating and service flow.
  • Provide guests with menus, explain daily specials or promotions, and answer basic questions about the menu in Arabic.
  • Handle guest inquiries, requests, and concerns professionally and escalate issues to management when necessary.
  • Ensure the reception and waiting areas are clean, organized, and welcoming.
  • Assist in coordinating guest arrivals for special events, private dining, or large groups.
  • Maintain accurate records of reservations and guest preferences.
  • Collaborate with the service and kitchen teams to enhance guest satisfaction.
  • Uphold grooming, uniform, and appearance standards in line with company policies.
Requirements
  • Fluent in Arabic and good command of English (additional languages are a plus).
  • Previous experience as a hostess, front desk staff, or in guest services, preferably in a hospitality or food & beverage setting.
  • Excellent communication and interpersonal skills.
  • Warm, friendly, and professional demeanor with a strong customer service orientation.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Knowledge of Arabic dining customs and hospitality culture is highly desirable.

We promote a culture of trust, support, and acceptance. Our hotels have their unique charm, and our thoughtful hosts create a home away from home. We're committed to treating the planet and our guests with respect.

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