Restaurant Manager

4 weeks ago

Muscat, Muscat, Oman IHG Hotels & Resorts Full time

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat's most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we're preparing to open our doors soon — and we're looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel's culture and guest experience from day one. Whether you're looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

The Restaurant Manager – Arabic Restaurant oversees the daily operations of the hotel's Arabic-themed dining outlet, ensuring exceptional guest service, operational efficiency, and profitability. This role requires a strong understanding of Arabic cuisine, culture, and hospitality standards to create an authentic and memorable dining experience for guests.

YOUR DAY-TO-DAY:

  • Manage all aspects of the Arabic restaurant's daily operations, including front-of-house staff supervision, guest service, and ambiance.
  • Ensure the delivery of high-quality food and beverage service in line with Arabic culinary traditions and hotel standards.
  • Lead, train, and motivate the restaurant team to provide culturally sensitive and attentive service.
  • Develop staff schedules and ensure adequate staffing levels based on business needs.
  • Collaborate with the culinary team to ensure menu authenticity, quality, and timely delivery.
  • Handle guest feedback, complaints, and special requests with professionalism and cultural awareness.
  • Monitor inventory, control costs, and assist with purchasing to maintain profitability.
  • Ensure compliance with health, safety, hygiene, and food safety standards (HACCP).
  • Plan and execute special events, promotions, and themed nights to attract guests and enhance revenue.
  • Maintain a welcoming atmosphere that reflects Arabic hospitality and traditions.
  • Analyse sales and service reports to improve operational performance and guest satisfaction.

WHAT WE NEED FROM YOU:
  • Degree or diploma in Hospitality Management, Hotel Administration, or related field.
  • Minimum 3–5 years of experience in food & beverage management, preferably with exposure to Arabic or Middle Eastern cuisine.
  • Strong leadership, communication, and interpersonal skills.
  • Deep understanding of Arabic culture, cuisine, and dining customs.
  • Excellent customer service orientation with attention to detail.
  • Proficiency with POS systems and restaurant management software.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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