Service Operations Manager

3 days ago


Muscat, Muscat, Oman Zoomlion Full time
Job Summary

We are seeking a highly experienced Service Operations Manager to lead our team at Zoomlion. As a key member of our service operations, you will be responsible for ensuring the optimal performance and reliability of our heavy equipment machinery.

Your primary focus will be on finding and implementing solutions to technical issues, conducting regular maintenance tasks, and providing exceptional customer support. Your expertise in engineering machinery, particularly mobile cranes and concrete equipment, is highly valued.

To succeed in this role, you must have excellent leadership and communication skills, as well as the ability to work independently and collaboratively within a fast-paced environment.

Beyond your technical skills, you will be expected to maintain accurate records, follow safety protocols, and adhere to quality assurance standards.

Key Responsibilities:

  • Lead and manage a team of engineers and technicians
  • Conduct routine maintenance and repairs on heavy equipment machinery
  • Collaborate with customers to understand their needs and provide tailored solutions
  • Analyze and resolve technical issues promptly and efficiently
  • Maintain accurate records and documentation

Requirements:

  • Degree in a relevant field (Automotive or Mechanical Engineering preferred)
  • Minimum 5-7 years of experience in the heavy equipment industry, preferably in a leadership role
  • Proven expertise in mobile crane and concrete equipment maintenance
  • Exceptional leadership and communication skills
  • Able to work independently and collaboratively within a fast-paced environment
  • Fluent in English (Arabic language is an added advantage)


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