
Front Desk Service Ambassador
10 hours ago
We are seeking a skilled Front Desk Service Ambassador to provide exceptional service to our hotel guests. In this role, you will be the primary point of contact for our customers, addressing their inquiries and resolving any issues that may arise. Your goal will be to ensure our guests have an enjoyable stay and plan to return to our facilities.
Your Day-to-Day:- Review arrival lists to welcome guests personally
- Attend to special guests (e.g. VIPs) and answer their questions promptly
- Prepare welcome folders with relevant information (e.g. room service menus, area descriptions)
- Provide detailed information about our amenities, services, and local attractions
- Anticipate guest needs and build strong relationships with our customers
- Offer assistance with tasks such as confirming travel arrangements and taking messages
- Address customer complaints and escalate to the Assistant Front Office Manager when necessary
- Record important information in the logbook daily
- Maintain compliance with health and quality standards at all times
- Proven experience in guest relations or a related field
- Familiarity with hospitality industry standards and best practices
- Proficiency in English; knowledge of additional languages is a plus
- Strong computer skills and ability to learn new software quickly
- A customer-centric and professional attitude at all times
- An outgoing personality with excellent communication skills
- Excellent organizational and time-management skills
- A degree in Hospitality Management or a related field is preferred but not required
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Manager of Guest Services and Front Desk
1 day ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Manager of Guest Services and Front Desk to join our team at Marriott International.">As a Manager of Guest Services and Front Desk, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and...
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Front Desk Representative
5 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJob OverviewWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at 21c Museum Hotels. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.ResponsibilitiesFront Desk Operations: Greet and welcome guests,...
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Front Desk Operations Manager
5 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeThe Front Desk Operations Manager is responsible for providing excellent customer service to guests and keeping the front desk and accounting operations running smoothly. Key responsibilities include checking in guests, answering phones, and taking reservations.Main Responsibilities:Provide excellent customer service to guestsKeep the front desk and...
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Customer Service Ambassador
5 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJob Summary21c Museum Hotels is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key point of contact for our guests, you will be responsible for delivering exceptional service, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesGuest Services: Provide prompt, courteous, and efficient...
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Muscat, Muscat, Oman Marriott International Full timeMarriott International is seeking a highly skilled and experienced Director of Front Office and Concierge Services to join our team.">As a Director of Front Office and Concierge Services, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge,...
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Front Office Operations Manager
1 day ago
Muscat, Muscat, Oman Marriott International Full timeAt Marriott International, we are committed to delivering exceptional experiences for our guests. As a Front Office Operations Manager, you will play a vital role in ensuring the smooth operation of our front office functions.">You will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing...
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Front Office Director
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout UsCrowne Plaza is a global hospitality brand that provides premium hotel experiences. We offer a unique blend of comfort, convenience, and exceptional service to our guests.We are committed to creating memorable emotional connections with our guests and colleagues alike. Our 'Dare to Connect' service style is designed to make every guest feel valued...
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Customer Service Supervisor
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout the RoleWe are seeking a Customer Service Supervisor to join our team at Crowne Plaza. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.ResponsibilitiesLead the front desk team to deliver exceptional guest experiencesOversee daily front desk operations to ensure seamless...
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Front Office Supervisor
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are seeking a detail-oriented and customer-focused Front Office Supervisor to join our team. As a Front Office Supervisor, you will play a pivotal role in ensuring a smooth and positive guest experience. The ideal candidate should have strong leadership skills, exceptional organizational abilities, and a commitment to delivering excellent customer...
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Guest Experience Ambassador
7 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeAbout UsMandarin Oriental Hotel Group Limited is a leading international hotel group with a rich history of providing luxurious hospitality experiences.We take pride in our commitment to excellence and strive to create memorable moments for our guests.As a Front Office Agent, you will play a vital role in upholding our high standards of service and ensuring...
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Hotel Reception and Service Manager
1 day ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Hotel Reception and Service Manager to join our team at Marriott International.">As a Hotel Reception and Service Manager, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and valet...
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Hotel Operations Manager
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Office Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a commitment to delivering exceptional customer service.Supervise and lead the front desk team, providing guidance, training, and supportOversee daily front...
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Guest Experience Coordinator
5 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJoin Our TeamAt 21c Museum Hotels, we strive to create an exceptional experience for our guests and employees alike. As a Front Desk Agent, you will have the opportunity to work in a dynamic and creative environment, collaborating with a talented team to deliver outstanding service and results.Key AccountabilitiesFront Desk Operations: Ensure seamless front...
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Front Office Agent
7 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is...
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Hotel Receptionist
5 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeAbout the RoleThis position offers an exciting opportunity to work in a dynamic and creative environment at 21c Museum Hotels. As a Front Desk Agent, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional service to our guests, and contributing to the overall success of our hotel.Duties and...
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Contemporary Brand Ambassador
10 hours ago
Muscat, Muscat, Oman Hilia Full timeHilia is a leading luxury fine jewellery brand in Oman, known for its unique designs and high-quality pieces.Role DescriptionThis full-time on-site role located in Muscat involves selling Hilia's luxury fine jewellery pieces to a diverse clientele. As a contemporary brand ambassador, you will represent the brand as its first point of contact, providing...
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Guest Relations Supervisor
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...
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Front Office Manager
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group Limited is committed to providing unparalleled guest experiences. As a Front Office Manager at Mandarin Oriental, Muscat, you will play a vital role in delivering exceptional service and exceeding guest expectations.Your primary responsibility will be to supervise the Front Office Team and ensure that all guests receive...
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Front of House Staff Required
7 days ago
Muscat, Muscat, Oman Abroad Work Full timeWe are seeking a Friendly Front of House Staff Member to join our team at Abroad Work. As an unskilled front of house staff, you will play a key role in providing excellent customer service and ensuring that our guests have a memorable experience.Company Overview:About Abroad Work: We are a leading provider of hospitality services, dedicated to delivering...
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Customer Experience Ambassador
5 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeJob Summary:We are looking for a highly skilled Guest Relations Executive to join our team at Crowne Plaza Hotels & Resorts. As a key ambassador for our brand, you will be responsible for ensuring that our guests have a seamless and enjoyable experience.Main Responsibilities:Reviewing arrival lists to prepare for guest arrivalsAttending to VIP guests and...