Hotel Reservations Coordinator

Job SummaryThe Reservation Agent is responsible for efficiently processing reservation inquiries made by phone, fax, or email. The ideal candidate should have excellent communication skills and be able to provide a professional service at all times.Key Responsibilities:Sales and Revenue Generation: To convert reservation inquiries into sales opportunities...

Mandarin Oriental, a leader in luxury hospitality, seeks a skilled Reservation Agent to join our team in Muscat. This role offers a unique opportunity to work in a world-class hotel environment and develop your skills in customer service, revenue management, and hotel operations.Key ResponsibilitiesGeneral:Understand and adhere to all company and hotel...

Mandarin Oriental Hotel Group Limited is a renowned owner and operator of luxurious hotels, resorts, and residences around the world.We are committed to delivering exceptional guest experiences through distinctive design, luxury amenities, and a strong sense of place.Our mission is to provide 21st-century luxury with oriental charm, making every stay...

We are seeking a highly skilled and experienced Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of our Reservations department, you will play a critical role in maximizing occupancy and yield while providing exceptional guest service.The successful candidate will have a solid understanding of the hospitality industry,...

We are looking for a highly motivated and experienced Reservations and Front Office Expert to join our team at Mandarin Oriental Hotel Group Limited.The successful candidate will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service and personalized attention.Main ResponsibilitiesThe Reservations and...

Key ResponsibilitiesManage daily reservations operations, ensuring accuracy and efficiency in data entry and communication with guests and internal teams.Sell hotel rooms via telephone and correspondence, providing excellent customer service and resolving any issues promptly.Stay up-to-date on room rates, types, and hotel promotions to effectively upsell and...

Mandarin Oriental Hotel Group Limited is a renowned hospitality organization with a portfolio of luxury hotels, resorts, and residences worldwide.The company provides 21st-century luxury with oriental charm, known for creating unique hotels through distinctive design and a strong sense of place.As a key member of the hotel team, you will be responsible for...

Job SummaryWe are seeking an experienced Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office department, you will be responsible for handling reservations, ensuring seamless guest experiences, and driving revenue growth.

The Mandarin Oriental Hotel Group is a renowned owner and operator of luxurious hotels, resorts, and residences worldwide. As a key member of our team, you will be responsible for ensuring the smooth operation of our reservations department.Job DescriptionWe are seeking an experienced Reservation Agent to join our team in Muscat. The successful candidate...

**Department Head: Reservations Manager**We are seeking a highly skilled and experienced Reservations Manager to lead our reservations department at an ultra-luxury resort. This is a key role in the hospitality industry, recognized globally for its exceptional service.The successful candidate will work closely with the Revenue Manager and Director of Sales &...

The Night Supervisor at Mandarin Oriental Hotel Group Limited is a dynamic and challenging role that requires a highly skilled and motivated individual. In this position, you will be responsible for leading the night shift team and ensuring the delivery of exceptional guest experiences.Key responsibilities include:Managing the night shift, including...

We are looking for an experienced Reservation Agent to join our team at the Mandarin Oriental Hotel Group in Muscat, Oman. This is an exciting opportunity to work in a world-class hotel environment and contribute to the success of our reservations department.Key AccountabilitiesGeneral:Provide exceptional customer service to internal and external...

Required Skills and Qualifications2+ years of experience in a similar role within the hospitality industry.Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.Proven track record of delivering exceptional customer service and meeting or exceeding sales targets.Strong organizational and...

Job DescriptionThe ideal candidate will have a strong background in revenue management, with a proven track record of success in optimizing total hotel revenue. You will be responsible for conducting market analysis, determining optimal rates and segmentation, and applying dynamic pricing and forecasting techniques to meet revenue targets. Additionally, you...

The Night Supervisor plays a critical role in maintaining the high standards of Mandarin Oriental Hotel Group Limited. As a key member of the Front Office team, you will be responsible for overseeing nighttime operations and ensuring the delivery of exceptional guest experiences.Key responsibilities include:Managing the night shift, including supervising...

We are seeking a highly skilled and experienced Front Desk Operations Coordinator to join our team at Mandarin Oriental Hotel Group Limited.The ideal candidate will have excellent communication skills, a strong focus on customer service, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesThe Front Desk Operations Coordinator...

Mandarin Oriental Hotel Group Limited is a renowned leader in the hospitality industry, dedicated to delivering exceptional guest experiences and unforgettable moments. As a Reservation Agent, you will be the first point of contact for guests, setting the tone for their stay with our hotel.Located in a prime beachfront location, Mandarin Oriental, Muscat...

Serving OthersWe are looking for a dedicated Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a key member of our front desk team, you will play a vital role in delivering exceptional guest experiences.About the Role:Supervise and lead the front desk team, providing guidance, training, and support.Oversee daily...

Mandarin Oriental Hotel Group Limited is proud to offer a unique and exciting opportunity for a Guest Experience Manager to join our team.The successful candidate will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service and personalized attention.ResponsibilitiesDepartmental Duties:Carry out the daily...

Role ProfileThe Guest Experience Coordinator will play a crucial role in ensuring that all guests receive a warm welcome and exceptional service.Key Responsibilities:Provide leadership and direction to colleagues during the Night Shift.Ensure that all applicable standards of quality, sustainability, and FLHSS of the Rooms Division are understood and...