Customer Service and Reservations Agent

Job DescriptionThe Reservation Agent role involves coordinating with guests, travel agents, and other stakeholders to manage room bookings and ensure a seamless stay experience.Responsibilities:Communication: To effectively communicate with guests, travel agents, and other stakeholders regarding room bookings and changes.Room Allocation: To allocate rooms to...

Job SummaryThe Reservation Agent is responsible for efficiently processing reservation inquiries made by phone, fax, or email. The ideal candidate should have excellent communication skills and be able to provide a professional service at all times.Key Responsibilities:Sales and Revenue Generation: To convert reservation inquiries into sales opportunities...

We are seeking a highly motivated and organized Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of our Reservations department, you will play a critical role in delivering exceptional guest service and maximizing occupancy.The successful candidate will have a solid understanding of the hospitality industry, excellent...

We are seeking an experienced Spa Receptionist who can work effectively in a team environment, maintain accurate records, and provide exceptional customer service to our guests.About the JobThis is a fantastic opportunity to join our team as a Customer Service Agent Spa, where you will be responsible for handling guest inquiries, resolving issues, and...

Job Summary:Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.You Will Be Responsible For:Welcoming and...

We are looking for an experienced Reservation Agent to join our team at the Mandarin Oriental Hotel Group in Muscat, Oman. This is an exciting opportunity to work in a world-class hotel environment and contribute to the success of our reservations department.Key AccountabilitiesGeneral:Provide exceptional customer service to internal and external...

Job DescriptionEnsure timely responses to client/agent requests and reservations, maintaining accurate records in our system.Follow up on payments and reconfirm bookings with suppliers to guarantee a smooth operation.Provide excellent communication skills, attending to client and supplier inquiries, and offer suitable alternatives when original requests are...

Mandarin Oriental, a leader in luxury hospitality, seeks a skilled Reservation Agent to join our team in Muscat. This role offers a unique opportunity to work in a world-class hotel environment and develop your skills in customer service, revenue management, and hotel operations.Key ResponsibilitiesGeneral:Understand and adhere to all company and hotel...

Job SummaryWe are seeking an experienced Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office department, you will be responsible for handling reservations, ensuring seamless guest experiences, and driving revenue growth.

**Department Head: Reservations Manager**We are seeking a highly skilled and experienced Reservations Manager to lead our reservations department at an ultra-luxury resort. This is a key role in the hospitality industry, recognized globally for its exceptional service.The successful candidate will work closely with the Revenue Manager and Director of Sales &...

We are seeking a highly skilled and experienced Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of our Reservations department, you will play a critical role in maximizing occupancy and yield while providing exceptional guest service.The successful candidate will have a solid understanding of the hospitality industry,...

The Front Office Agent at Mandarin Oriental Hotel Group Limited is a dynamic and challenging role that requires a unique blend of technical skills, business acumen, and interpersonal abilities.You will be working in a fast-paced environment, interacting with guests from diverse backgrounds, and collaborating with colleagues from various departments to...

The Mandarin Oriental Hotel Group is a global leader in luxury hospitality, with a reputation for exceptional service, stunning properties, and unforgettable experiences. We are currently seeking a Reservation Agent to join our team in Muscat, Oman.Responsibilities and RequirementsGeneral:Demonstrate a deep understanding of hotel operations, revenue...

About the RoleThe Care Centre - Agent is a vital member of our customer service team, responsible for delivering exceptional support to our clients. This role involves responding to incoming calls, providing information and solutions to customers' queries, and ensuring that all interactions are conducted with the highest standards of professionalism.Main...

Job SummaryWe are seeking a Customer Service Representative - Spa to join our team at Marriott International. As a key member of our spa team, you will provide exceptional customer service, ensure efficient operations, and promote luxury experiences for our guests.Key Responsibilities:Schedule services for individuals and large groups using our advanced...

OverviewThe role of a Care Centre - Agent at Nextcare is to provide exceptional customer service by responding to telephone inquiries about the company's products or services. This involves following standard scripts and procedures to ensure that all calls are answered within predetermined time scales.Main Responsibilities:Built a customer-oriented focus in...

We are looking for a motivated and enthusiastic Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.Your Key Responsibilities Will Include:Welcoming and processing guest arrivals...

The Mandarin Oriental Hotel Group is a renowned owner and operator of luxurious hotels, resorts, and residences worldwide. As a key member of our team, you will be responsible for ensuring the smooth operation of our reservations department.Job DescriptionWe are seeking an experienced Reservation Agent to join our team in Muscat. The successful candidate...

About the RoleWe are seeking an experienced Reservation Agent to join our team at Hyatt. As a key member of our front desk team, you will be responsible for managing guest reservations and providing exceptional customer service.Responsibilities:Reservations Management: To receive, process, and confirm room reservations made by clients over the phone,...

As a key member of our team, you will be responsible for ensuring seamless customer experiences through efficient reservation management. You will maintain accurate records in our system, follow up on payments, and reconfirm bookings with suppliers to guarantee a smooth operation.You will provide excellent communication skills, attending to client and...