Front Office Team Lead

2 days ago


Ad Dakhiliyah, Oman Alila Hotels Full time
Overview

We are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Alila Jabal Akhdar. The successful candidate will be responsible for leading the Front Office team and providing exceptional service to our guests.

Responsibilities
  1. Leadership: Provide guidance and support to Front Office staff, ensure good leadership and communication skills, and have 2 years similar experience in 5-star resorts.
  2. Sales and Promotions: Drive sales and promotional programs, take personal responsibility for maximizing quality levels and guest satisfaction, and ensure adherence to Standard Operating Procedures.
  3. Training and Development: Plan and implement training programs for Front Office staff, maintain knowledge of property management systems, and conduct regular room and floor inspections.


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