
Linux Systems Support Expert
2 days ago
As a Cloud Support Engineer at Canonical, you will play a key role in delivering exceptional technical support experiences on the full cloud technical stack.
You will combine your Linux support and software engineering skills, passion for technology, and your general knowledge of the full stack, from hardware to application, networking, Linux and open source, to help customers get the most from their solution from Canonical.
We are looking for someone with professional experience with OpenStack, Kubernetes and/or Ceph, fluency in English, excellent communication skills and extensive experience in customer-facing positions, high motivation, ability to multi-task and follow-up reliably on commitments, and experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju and Ubuntu.
The role entails
- Applying your knowledge of Linux virtualization using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customized solutions for our customers.
- Being the technical authority and demonstrating your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache.
- Providing advice on deployed architecture, implementing solutions for complex problems and guiding customers to successful data-center infrastructure operations.
- Communicating regularly with the customer team about ongoing issues.
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Linux Support Role Available
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