Business Operations Specialist

1 day ago


Muscat, Muscat, Oman FedEx Group Full time
About FedEx

FedEx is a leading global transportation company that puts people first. We are committed to a diverse, equitable, and inclusive workforce where everyone has opportunities for growth and development.

Job Description

We are looking for a Business Operations Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers.

Responsibilities
  • Ensure accuracy, completeness, and compliance with relevant internal and external standards
  • Identify anomalies and use judgment to resolve issues
  • Escalate complex issues to senior team members when necessary
  • Support the completion of defined processes and procedures to deadline
Requirements
  • Strong problem-solving skills and ability to use judgment to resolve issues
  • Excellent interpersonal and written/verbal communication skills
  • Ability to work effectively in a team environment
  • Proficiency in Microsoft Office and PC skills


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