Business Development Expert

3 days ago

Muscat, Muscat, Oman beBeeUpskilling Full time 3,000 - 5,000

Job Title: Account Manager – Training & Upskilling

About the Role

We are seeking a dynamic Business Development Professional to lead growth in the training and upskilling sector for Small and Medium Businesses (SMBs) in Oman.

Key Responsibilities
  • Manage a portfolio of existing SMB clients in Oman, ensuring high levels of satisfaction, engagement, and retention.
  • Serve as the primary point of contact for day-to-day needs, ensuring a smooth post-sales experience and driving continued platform adoption.
  • Conduct regular business reviews to demonstrate ROI and explore new needs.
Growth Initiatives
  • Identify expansion opportunities within accounts, including additional licenses, new departments, or add-on features (e.g., content, certification paths, analytics).
  • Collaborate with the solutions and product teams to design relevant upskilling journeys that align with business goals.
New Business Acquisition
  • Prospect and close new SMB clients by positioning Classera as a strategic partner for workforce training and employee development.
  • Leverage market intelligence to identify high-potential verticals (e.g., retail, healthcare, construction, financial services) and pitch tailored training solutions.
Market Engagement Strategies
  • Participate in local training, HR, and SME-focused events, expos, and chambers of commerce to promote Classera's corporate offering.
  • Build relationships with Omani HR leaders, learning managers, and business owners to stay ahead of industry trends and training needs.
Performance Monitoring and Process Excellence
  • Maintain up-to-date client and opportunity records in CRM.
  • Provide regular forecasts, renewal metrics, and account health reports.
  • Ensure timely invoicing, renewals, and customer communications.

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