Customer Experience Lead

3 days ago


Muscat, Muscat, Oman INMA CO. OMAN L.L.C Full time
About Us

INMA CO. OMAN L.L.C is a medium to heavy equipment and industrial equipment dealership representing some of the top brands within each product line. We have been in the Oman market for over 50 years and are known for providing excellent sales & after-sales support to our wide range of customer base.

We pride ourselves on delivering exceptional customer experiences and strive to provide the highest level of service to our customers. Our commitment to quality and customer satisfaction has earned us a reputation as one of the most reliable and trustworthy companies in the industry.

Job Description

The Customer Experience Lead will play a critical role in driving customer satisfaction and loyalty. This role will involve working closely with customers to understand their needs and preferences, identifying opportunities for improvement, and implementing strategies to enhance the overall customer experience.

Requirements
  • Bachelor's degree in engineering or a related field
  • Proven experience in after-sales management, preferably within the heavy equipment or automotive industry
  • Strong leadership and team management skills


  • Muscat, Muscat, Oman Omantel Full time

    Role Summary:We are looking for a highly skilled Customer Experience Manager to join our team in Oman. The successful candidate will have a proven track record in service delivery and a deep understanding of the Government and Financial sectors. As a key member of our team, you will be responsible for driving customer satisfaction and loyalty through...


  • Muscat, Muscat, Oman IWG plc Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Community Associate.The successful candidate will be responsible for providing exceptional service to customers, ensuring their needs are met and exceeded. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate...


  • Muscat, Muscat, Oman G MASS Full time

    Job OverviewWe are seeking a seasoned professional to join our team at G MASS as a Senior Manager – Loyalty & Retention Management. This role is responsible for developing and executing innovative customer loyalty strategies that drive engagement and business growth.


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    What We OfferWe are committed to providing our employees with a positive and supportive work environment. As a Bar Supervisor at IHG Hotels & Resorts, you can expect:A competitive salary and benefits packageOngoing training and development opportunitiesThe chance to work in a fast-paced and dynamic industryA collaborative and inclusive team environment


  • Muscat, Muscat, Oman AL BASMA GLOBAL INVESTMENT Full time

    Sales Representative OpportunityWe are seeking an experienced Sales Representative to join our team at AL BASMA GLOBAL INVESTMENT in Muscat. As a Sales Representative, you will play a key role in driving business growth by developing lasting relationships with clients and delivering exceptional sales performance. You will be responsible for conducting market...


  • Muscat, Muscat, Oman Oman Housing Bank | بنك الإسكان العُماني Full time

    About the PositionWe are looking for an experienced Digital Business professional to join our team as the Head - Digital Business, responsible for leading the development and implementation of the bank's digital business strategy.Main ResponsibilitiesLead the development and implementation of the bank's digital business strategy, focusing on driving revenue...


  • Muscat, Muscat, Oman INMA OMAN CO LLC Full time

    Company Overview: INMA CO. OMAN LLC is a trusted partner in the industrial equipment sector, offering a wide range of products including submersible sewage pumps, road compaction & paving equipment, bitumen tankers, and more.Our Mission: We strive to deliver exceptional sales and after-sales support to our customers, ensuring their complete satisfaction and...


  • Muscat, Muscat, Oman FedEx Group Full time

    Job OverviewFedEx is a leading global express transportation company that prioritizes delivering exceptional service to its customers. We are seeking a highly motivated and skilled Customer Care Representative-Associate to join our team.Key ResponsibilitiesProvide timely and effective customer support via various channels, including phone, email, and...


  • Muscat, Muscat, Oman Redford Recruiters Full time

    In this key Junior Waitress role, you will contribute significantly to the success of our esteemed client's restaurant in Muscat, Oman, by delivering exceptional customer experiences.Job Duties:Warmly welcome customers and serve them with a smile.Present menus, answer questions, and offer suggestions as necessary.Process orders quickly and efficiently,...


  • Muscat, Muscat, Oman SWATX Full time

    At SWATX, we are seeking a Customer Service Representative to join our team. This role is responsible for managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services.We value active listening and offer solutions based on customer needs. Our ideal candidate should be able to identify and resolve...


  • Muscat, Muscat, Oman Marriott International Full time

    The Guest Experience Associate role at Marriott International is an exciting opportunity for someone who is passionate about delivering exceptional customer service and is committed to ensuring that our guests have an unforgettable experience at our spa.Your primary responsibilities will include:Welcoming and acknowledging all guests according to company...


  • Muscat, Muscat, Oman Unique Occupational Services Pvt Ltd Full time

    Role SummaryWe are seeking an experienced Techincal Lead to join our team at Unique Occupational Services Pvt Ltd. In this role, you will be responsible for leading complex CRM projects, overseeing the delivery of technical components, and ensuring that all technical aspects of the implementation are executed according to the project plan and meet the...


  • Muscat, Muscat, Oman Ahli Bank Full time

    We are looking for a skilled Customer Relationship Manager to join our team at Ahli Bank.About the Position:The successful candidate will have excellent communication and interpersonal skills, with a strong focus on building and maintaining long-term customer relationships.Key Responsibilities:To achieve sales targets and increase revenueTo provide...


  • Muscat, Muscat, Oman Al Tayer Group Full time

    Job OverviewWe are looking for a highly skilled and motivated individual to fill the position of Retail Operations Lead at Al Tayer Group.The ideal candidate will be responsible for driving business growth through effective team leadership and operational management.Key Responsibilities:Foster a culture of excellence in customer service among the sales...


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    IHGarmyhotels is committed to providing exceptional experiences for our guests.About Our CommitmentWe give our people everything they need to succeed. From a competitive salary to a wide range of benefits designed to help you live your best work-life.We promote a culture of trust, support, and acceptance. IHG gives every member of the team the room they need...

  • Sales Team Lead

    7 days ago


    Muscat, Muscat, Oman Harweel Integrated Full time

    Job SummaryWe are seeking a Sales Team Lead to join our dynamic sales team at Harweel Integrated. The ideal candidate will have a strong background in sales leadership, client management, and business development.Key Responsibilities:Lead and manage a high-performing sales team to achieve ambitious targets.Develop and execute sales strategies to identify new...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    We are seeking a dedicated and enthusiastic Customer Service Associate to join our IHG Hotels & Resorts team. The ideal candidate will have a passion for delivering exceptional customer service and a keen eye for detail.Key ResponsibilitiesGreet and seat guests in a friendly and professional manner.Take accurate food and beverage orders from guests.Serve...

  • Brokerage Team Lead

    2 days ago


    Muscat, Muscat, Oman Tibiaan Full time

    Job DescriptionWe are seeking a Director of Business Development to lead our brokerage team and drive business growth at Tibiaan. The successful candidate will be responsible for developing strategies to increase sales, managing the team, and building strong relationships with clients.Key Responsibilities:Develop and implement effective business development...


  • Muscat, Muscat, Oman Marriott International Full time

    At Marriott International, we are seeking a skilled Customer Service Ambassador to join our team. As a key member of our operations staff, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience at our spa.Your primary responsibilities will include:Scheduling services for individuals and large...


  • Muscat, Muscat, Oman Canonical Full time

    **Required Skills and Qualifications**To be successful in this role, you will need:A bachelor's degree in a technology field or equivalent.Experience working directly with customers, resolving their technical issues, interpreting their business challenges, and effectively communicating how your solution will meet their needs.Demonstrated experience managing...