
Customer Experience Manager Oman
3 days ago
We are looking for a highly skilled Customer Experience Manager to join our team in Oman. The successful candidate will have a proven track record in service delivery and a deep understanding of the Government and Financial sectors. As a key member of our team, you will be responsible for driving customer satisfaction and loyalty through strategic service management.
Key responsibilities include developing and implementing service management strategies, collaborating with cross-functional teams, and monitoring customer satisfaction metrics. You will also identify opportunities for process improvements and automation to streamline service management activities.
To succeed in this role, you will need a Bachelor's degree in a relevant discipline and 6 years of experience in service management or a related field. Strong leadership skills are essential, including assertiveness and conflict resolution, fostering learning and development, inspiring and leading others, leading change and cultivating innovation, and visioning and alignment.
Requirements:
The ideal candidate will have:
- A strong background in service management or a related field.
- Proven experience in developing and implementing service management strategies.
- Excellent leadership and collaboration skills.
- The ability to analyze complex data and make informed decisions.
-
Customer Experience Lead
6 days ago
Muscat, Muscat, Oman INMA CO. OMAN L.L.C Full timeAbout UsINMA CO. OMAN L.L.C is a medium to heavy equipment and industrial equipment dealership representing some of the top brands within each product line. We have been in the Oman market for over 50 years and are known for providing excellent sales & after-sales support to our wide range of customer base.We pride ourselves on delivering exceptional...
-
Customer Satisfaction Manager
3 days ago
Muscat, Muscat, Oman INMA OMAN CO LLC Full timeCompany Overview: INMA CO. OMAN LLC is a trusted partner in the industrial equipment sector, offering a wide range of products including submersible sewage pumps, road compaction & paving equipment, bitumen tankers, and more.Our Mission: We strive to deliver exceptional sales and after-sales support to our customers, ensuring their complete satisfaction and...
-
Customer Experience Officer
2 days ago
Muscat, Muscat, Oman MTS Incoming, S.L.U. Full timeBenefitsBe part of a dynamic team in Oman.Develop your career in the tourism industry.Gain experience in destination management.Work with a company that values innovation and excellence.
-
Customer Experience Strategist
7 days ago
Muscat, Muscat, Oman G MASS Full timeJob OverviewWe are seeking a seasoned professional to join our team at G MASS as a Senior Manager – Loyalty & Retention Management. This role is responsible for developing and executing innovative customer loyalty strategies that drive engagement and business growth.
-
Customer Experience Specialist
1 day ago
Muscat, Muscat, Oman Gulf Marketing Group (GMG Group) Full timeAbout Us:Gulf Marketing Group (GMG) is a renowned company in the global well-being industry, recognized for its innovative approach to product distribution and marketing.We specialize in bringing high-quality international brands to the Middle East, North Africa, and Asia, catering to diverse consumer needs and preferences.Our commitment to quality, customer...
-
Customer Experience Specialist
3 days ago
Muscat, Muscat, Oman IWG plc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Community Associate.The successful candidate will be responsible for providing exceptional service to customers, ensuring their needs are met and exceeded. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate...
-
Customer Experience Specialist
2 days ago
Muscat, Muscat, Oman NETS-International Group Full timeThe RoleWe are looking for a Customer Experience Specialist to join our team at Nets-International Group. In this role, you will be responsible for driving customer technology transitions, influencing solution architectures and services, and building simulations to resolve/validate complex problems and compatibility issues.Main Responsibilities:Drive...
-
Muscat, Muscat, Oman Al Tayer Group Full timeAbout the JobThis is a challenging and rewarding role that requires a skilled retail professional to lead a team to achieve exceptional sales results and deliver outstanding customer experiences.Key Responsibilities:Team Development: Develop and motivate a team of retail professionals to deliver outstanding sales performance and excellent customer...
-
Customer Experience Ambassador
6 hours ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeJob Summary:We are looking for a highly skilled Guest Relations Executive to join our team at Crowne Plaza Hotels & Resorts. As a key ambassador for our brand, you will be responsible for ensuring that our guests have a seamless and enjoyable experience.Main Responsibilities:Reviewing arrival lists to prepare for guest arrivalsAttending to VIP guests and...
-
Regional Sales Manager for Oman
2 days ago
Muscat, Muscat, Oman ANSARI BUSINESS SOLUTIONS (OMAN) Full timeAbout the OpportunityWe are looking for a results-driven Salesperson to join our team in Oman, focusing on selling carpets to offices and hotels.Key Deliverables:To develop and execute sales strategies that meet or exceed sales targets.To build and maintain strong relationships with clients, understanding their needs and preferences.Responsibilities:Identify...
-
Customer Experience Ambassador
2 days ago
Muscat, Muscat, Oman Apparel Group Full timeJob DetailsThis is a full-time opportunity that requires a high level of energy and enthusiasm. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply.Main Responsibilities:Prepare requisitions for bar products and conduct daily stock control to avoid shortages.Maintain a clean appearance...
-
Customer Experience Executive
6 hours ago
Muscat, Muscat, Oman 20gramscoffee Full timeJob OverviewAs an Oman Business Unit Head, you will be responsible for leading our team and driving business growth in the region.Key Accountabilities:Developing and executing strategic business plans to achieve sales targetsMentoring and guiding team members to reach their full potentialBuilding strong relationships with suppliers and partners to drive...
-
Oman Operations Manager
3 days ago
Muscat, Muscat, Oman Logicom Distribution Full timeAbout Logicom DistributionWe are a leading ICT distributor committed to delivering innovative solutions and exceptional service to our customers.The Country Manager will play a critical role in driving business growth and expansion in the Oman market.This includes building strong relationships with customers, channel partners, and vendors, as well as...
-
Logistics Manager
6 hours ago
Muscat, Muscat, Oman BDP International Full timeOman Logistics ExpertWe are seeking a seasoned logistics professional to join our team in Oman. The successful candidate will be responsible for leading regional presentations, undertaking cross-selling and upselling activities, managing commercial activities of defined vertical groups of customers, and representing the company and its policies to clients.To...
-
Customer Relations Manager
2 days ago
Muscat, Muscat, Oman Baramej Full timeThe ideal candidate for this Customer Relations Manager position at Baramej will possess excellent communication and interpersonal skills, as well as the ability to build strong relationships with customers.This role involves managing customer interactions, resolving issues, and identifying new business opportunities.Key Accountabilities:Build and maintain...
-
Corporate Banking Specialist Oman
6 days ago
Muscat, Muscat, Oman National Bank of Oman Full timeJob DescriptionThe National Bank of Oman invites applications for a seasoned Cash Management/Corporate Banking/Liability relationship expert to contribute to business growth, relationship management, and strategic partnership development.Reporting to [Manager], you will play a pivotal role in shaping our corporate liability strategy, driving revenue, and...
-
IT Category Manager
1 week ago
Muscat, Muscat, Oman Vodafone Oman Full timeRole purposeVodafone is Oman's latest Network Operator. The presence of Vodafone in Oman will contribute to the development of all sectors, including the economic and educational sectors, and in line with Oman Vision 2040.Our purpose is to 'Connect for a Better Future 'which underpins everything we do. Our solutions will positively impact society as we...
-
After-Sales Manager
3 days ago
Muscat, Muscat, Oman INMA OMAN CO LLC Full timeJob Title: After-Sales ManagerLocation: Muscat, OmanCompany: INMA CO. OMAN LLCJob Type: Full-TimeAbout Us: We are a medium to heavy equipment and industrial equipment dealership, representing some of the top brands within each product line. We have been in the Oman market for over 50 years and are known for providing excellent sales & after-sales support to...
-
Management Trainee – Store Operations
2 days ago
Muscat, Muscat, Oman Al Meera Oman Full timeAbout Us:Welcome to Al Meera Oman, your trusted neighborhood retailer Established as a joint venture between Al Meera Holding Company Qatarand Oman National Investments Development Company SAOC (TANMIA), we bring a legacy of retail excellence to OmanWe strategically locate Community Malls, Hypermarkets, Supermarkets, and Convenience Storesclose to...
-
After-Sales Manager
6 days ago
Muscat, Muscat, Oman INMA CO. OMAN L.L.C Full timeGet AI-powered advice on this job and more exclusive features.Job Title: After-Sales ManagerLocation: Muscat, OmanCompany: INMA CO. OMAN LLCJob Type: Full-TimeAbout Us: We are a medium to heavy equipment and industrial equipment dealership, representing some of the top brands within each product line. We have been in the Oman market for over 50 years and are...