
Customer Service Representative
21 hours ago
At SWATX, we are seeking a Customer Service Representative to join our team. This role is responsible for managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services.
We value active listening and offer solutions based on customer needs. Our ideal candidate should be able to identify and resolve customer complaints efficiently and effectively while maintaining a positive customer experience.
This role involves data entry and documentation of interactions in our CRM system for follow-up and quality assurance purposes.
Maintaining up-to-date knowledge of product offerings, policies, and procedures is crucial in providing accurate and relevant support to customers.
Our Support Team Members work collaboratively with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.
The successful candidate will meet or exceed daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.
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Customer Service Representative in Albania
5 days ago
Muscat, Muscat, Oman AABS-Al Amal Business Solutions, FZE Full timeIn this Customer Service Representative position, you will play a vital role in providing support to our clients and internal teams. Your key responsibilities will include answering phone calls, responding to emails, and performing general administrative tasks. Additionally, you will be expected to maintain a professional and welcoming demeanor at all...
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Customer Service Representative Associate
5 days ago
Muscat, Muscat, Oman FedEx Full timeAt FedEx, we are committed to delivering exceptional customer service. As a Customer Care Representative-Associate, you will play a vital role in ensuring that our customers receive the highest level of support.The job entails completing defined processes and procedures to deadline, guaranteeing accuracy, completeness, and compliance with relevant internal...
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Customer Service Representative
5 days ago
Muscat, Muscat, Oman Abroad Work Full timeWe are looking for a Restaurant Team Associate to join our team at Abroad Work in Muscat. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests.About the Role:This is a full-time position with a competitive salary and benefits package. We offer a free visa and ticket as part of our package....
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Customer Service Associate
4 days ago
Muscat, Muscat, Oman FedEx Group Full timeJob OverviewFedEx is a leading global express transportation company that prioritizes delivering exceptional service to its customers. We are seeking a highly motivated and skilled Customer Care Representative-Associate to join our team.Key ResponsibilitiesProvide timely and effective customer support via various channels, including phone, email, and...
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Financial Services Representative
1 day ago
Muscat, Muscat, Oman MAITRI GLOBAL PRIVATE LIMITED Full timeWe are looking for an ambitious and result-driven Financial Services Representative to join our team in Oman.As a key member of our team, you will be responsible for promoting and selling American Express financial products to potential customers in the region.Job Description:Key Responsibilities: Promote and sell American Express financial products,...
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Sales and Customer Service Representative
6 days ago
Muscat, Muscat, Oman Azadea Group Full timeResponsibilitiesGreet and assist customers: Ensure customers receive a warm welcome and offer assistance throughout their shopping experience.Maintain a tidy store environment: Continuously arrange and replenish shop shelves, ensuring the store floor and shelves are clean and tidy at all times.Provide up-selling and cross-selling opportunities: Offer...
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Customer Service Representative
4 days ago
Muscat, Muscat, Oman Abroad Work Full timeJob SummaryWe are seeking a highly skilled and experienced Barista to join our team at Abroad Work in Muscat. As a Barista, you will be responsible for preparing and serving hot and cold beverages, including various types of coffee and tea, as well as light snacks.
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Customer Service Expert
5 days ago
Muscat, Muscat, Oman Falcon Services ™ Full timeCareer OverviewWe are seeking an experienced Customer Service Expert to join our team at Falcon Services ™. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.In this role, you will work closely with our operations team to ensure that our customers receive the highest level of...
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Customer Service Supervisor
1 day ago
Muscat, Muscat, Oman Al Tayer Group Full timeRole SummaryWe are seeking a talented and results-driven individual to fill the position of Customer Service Supervisor at Al Tayer Group.The successful candidate will be responsible for providing exceptional customer service and supporting the sales team to achieve their goals.Key Responsibilities:Supervise the sales team and inspire them to deliver...
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Customer Operations Assistant
5 days ago
Muscat, Muscat, Oman FedEx Full timeWe are seeking highly motivated and customer-focused individuals to join our team as Customer Care Representatives-Associate. In this role, you will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat.You will work closely with cross-functional teams to resolve customer complaints...
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Support Representative-Associate
4 days ago
Muscat, Muscat, Oman FedEx Group Full timeJob DescriptionThe Support Representative-Associate role is critical to our mission of delivering exceptional customer service. You will be responsible for managing customer inquiries, resolving issues, and collaborating with internal stakeholders to drive business success.Main ResponsibilitiesCustomer Inquiry Management: Manage customer inquiries, respond...
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Customer Relationship Coordinator
5 days ago
Muscat, Muscat, Oman FedEx Full timeFedEx is committed to delivering exceptional customer experiences. As a Customer Care Representative-Associate, you will play a critical role in achieving this goal by providing high-quality support to our customers.Your responsibilities will include:Handling customer inquiries and resolving issues in a timely and professional mannerCollaborating with...
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Associate Customer Support Specialist
5 days ago
Muscat, Muscat, Oman FedEx Full timeFedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories around the globe. We pride ourselves on delivering outstanding service to our customers, and we are looking for talented individuals like you to join our team.As a Customer Care Representative-Associate, you will be responsible for handling...
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Customer Service Associate
22 hours ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are seeking a dedicated and enthusiastic Customer Service Associate to join our IHG Hotels & Resorts team. The ideal candidate will have a passion for delivering exceptional customer service and a keen eye for detail.Key ResponsibilitiesGreet and seat guests in a friendly and professional manner.Take accurate food and beverage orders from guests.Serve...
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Customer Experience Lead
22 hours ago
Muscat, Muscat, Oman INMA CO. OMAN L.L.C Full timeAbout UsINMA CO. OMAN L.L.C is a medium to heavy equipment and industrial equipment dealership representing some of the top brands within each product line. We have been in the Oman market for over 50 years and are known for providing excellent sales & after-sales support to our wide range of customer base.We pride ourselves on delivering exceptional...
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Customer Care Representative-Associate
5 days ago
Muscat, Muscat, Oman FedEx Full timeCustomer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution.Please note that the Job...
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Sales Representative
4 days ago
Muscat, Muscat, Oman AMICO Group Full timeJob Purpose: To achieve the sales forecasts and collection of the assigned Dermatology products by prospecting the territory sales opportunities, building up and maintaining relationships with prospects and customers, promoting assigned products, following up orders processes and collection, sustaining customers' in-service and reporting on competitors'...
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Customer Care Representative-Associate
4 days ago
Muscat, Muscat, Oman FedEx Group Full timeKey Responsibilities:Customer SupportHub OperationsAccount CreationBasic Process OnboardingBookingsInquiryProviding QuotesComplaint HandlingIssue ResolutionCase ManagementService RecoveryPro-active PreventionClaims HandlingEscalated Issue ResolutionEnquiryEnquiries (Ad Hoc)Basic Complaint HandlingBasic Issue ResolutionPlease note that the Job will close at...
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Customer Service Ambassador
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAt IHG Hotels & Resorts, we are committed to delivering exceptional guest experiences. As a Guest Relations Executive, you will be the primary point of contact for our customers, ensuring their needs are met and exceeding their expectations.Your Key Responsibilities:Review arrival lists to welcome guests and provide personalized serviceAttend to special...
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Service Operations Manager
22 hours ago
Muscat, Muscat, Oman INMA CO. OMAN L.L.C Full timeAbout the RoleWe are seeking a highly skilled Service Operations Manager to join our team at INMA CO. OMAN L.L.C. This is an excellent opportunity for a motivated individual to take on a challenging role and make a significant impact in our organization.The successful candidate will be responsible for overseeing the post-sale customer experience, ensuring...