
Customer Service Ambassador
1 day ago
At IHG Hotels & Resorts, we are committed to delivering exceptional guest experiences. As a Guest Relations Executive, you will be the primary point of contact for our customers, ensuring their needs are met and exceeding their expectations.
Your Key Responsibilities:- Review arrival lists to welcome guests and provide personalized service
- Attend to special guests and address their inquiries in a timely manner
- Prepare welcome folders with relevant information and amenities
- Provide expert knowledge on hotel facilities, services, and local attractions
- Anticipate guest needs and build rapport through excellent communication skills
- Offer assistance with tasks such as travel arrangements and message taking
- Address customer complaints promptly and escalate to the Assistant Front Office Manager when necessary
- Maintain accurate records in the logbook daily
- Ensure compliance with health and quality standards
- Proven experience in Guest Relations or a related field
- Familiarity with hospitality industry standards and best practices
- Proficiency in English; knowledge of additional languages is an asset
- Computer literacy and proficiency in software applications
- A customer-centric and professional attitude
- An outgoing personality and excellent communication skills
- Strong organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred
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Hospitality Ambassador
7 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are seeking a Hospitality Ambassador who will provide exceptional customer experiences and contribute to the success of our hotel. As a key member of our team, you will be responsible for preparing and serving high-quality beverages, operating complex coffee equipment, and maintaining a clean and organized workspace.Your Key Responsibilities:Greet...
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Customer Service Expert
1 day ago
Muscat, Muscat, Oman Falcon Services ™ Full timeCareer OverviewWe are seeking an experienced Customer Service Expert to join our team at Falcon Services ™. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.In this role, you will work closely with our operations team to ensure that our customers receive the highest level of...
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Luxury Hotel Ambassador
3 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeJob DescriptionThe Luxury Hotel Ambassador is responsible for creating unforgettable experiences for our discerning guests. This role requires a deep understanding of luxury hospitality, exceptional communication skills, and a passion for delivering tailored service.Key AccountabilitiesGeneral:Foster a positive and respectful work environment, adhering to...
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Customer Service Associate
8 hours ago
Muscat, Muscat, Oman FedEx Group Full timeJob OverviewFedEx is a leading global express transportation company that prioritizes delivering exceptional service to its customers. We are seeking a highly motivated and skilled Customer Care Representative-Associate to join our team.Key ResponsibilitiesProvide timely and effective customer support via various channels, including phone, email, and...
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Customer Service Representative
1 day ago
Muscat, Muscat, Oman Abroad Work Full timeWe are looking for a Restaurant Team Associate to join our team at Abroad Work in Muscat. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests.About the Role:This is a full-time position with a competitive salary and benefits package. We offer a free visa and ticket as part of our package....
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Customer Service and Sales Specialist
3 days ago
Muscat, Muscat, Oman Azadea Group Full timeAbout UsAzadea Group is a leading international retail franchise operator with a strong presence in the Middle East and North Africa region. We own and operate over 40+ fashion brands, offering a wide range of products and services to our customers.The RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales...
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Hotel Guest Service Manager
3 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeAbout the RoleWe are seeking a skilled and experienced Hotel Guest Service Manager to join our team at Mandarin Oriental, Muscat.The successful candidate will be responsible for supervising the Guest Relation Team and providing exceptional guest experiences through personalized service, proactive problem-solving, and effective communication.Key...
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Customer Service Technician
7 days ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeAbout UsAt Hyatt Hotels Corporation, we strive to deliver exceptional guest experiences. As a key member of our team, you will be responsible for providing excellent and consistent service to your customers.The Service Delivery Expert role is crucial in supporting the smooth and efficient running of the Engineering Department, collaborating with other...
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Muscat, Muscat, Oman FedEx Full timeAt FedEx, we are committed to delivering exceptional customer service. As a Customer Care Representative-Associate, you will play a vital role in ensuring that our customers receive the highest level of support.The job entails completing defined processes and procedures to deadline, guaranteeing accuracy, completeness, and compliance with relevant internal...
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Muscat, Muscat, Oman AABS-Al Amal Business Solutions, FZE Full timeIn this Customer Service Representative position, you will play a vital role in providing support to our clients and internal teams. Your key responsibilities will include answering phone calls, responding to emails, and performing general administrative tasks. Additionally, you will be expected to maintain a professional and welcoming demeanor at all...
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Store Associate
3 days ago
Muscat, Muscat, Oman Azadea Group Full timeJob SummaryThis is an exciting opportunity for a dynamic and customer-centric individual to join our Azadea Group team as a Sales Associate. In this role, you will play a key part in delivering exceptional customer experiences, driving sales growth, and contributing to the success of our retail operations.Main ResponsibilitiesDeliver outstanding customer...
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Service Ambassador
21 hours ago
Muscat, Muscat, Oman Mandarin Oriental Full timeWhat We OfferWe offer a dynamic work environment with opportunities for career growth and development. Our team members enjoy a range of benefits including competitive salary, comprehensive training programs, and the chance to work with a world-class luxury hotel brand.
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Elite Hospitality Manager
8 hours ago
Muscat, Muscat, Oman Elite Recruitment Service Full timeJob OverviewWe are seeking an Experienced Senior Sales Manager - Luxury Hotels to join our team at Elite Recruitment Service. As a member of our sales team, you will be responsible for developing and implementing sales strategies, managing client relationships, and driving revenue growth for elite clients in the luxury hospitality sector.Key...
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Sales and Customer Service Supervisor
1 day ago
Muscat, Muscat, Oman Dollar Car Rental | Oman Full timeAbout Our CompanyDollar Car Rental | Oman, a franchise operated by A.A.Al Moosa Enterprises, under the license of Corniche Cars LLC, since 2004.We are looking for a Retail Supervisor who will be responsible for:Leading daily operations at our branches.Guiding the team towards achieving their goals.Handling internal and external concerns.Creating and...
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High-End Sales and Business Development
8 hours ago
Muscat, Muscat, Oman Elite Recruitment Service Full timeJob Title: Experienced Senior Sales Manager - Luxury HotelsElite Recruitment Service is looking for an experienced and dynamic Senior Sales Manager to join our team in the luxury hotel sector. As a member of our sales team, you will be responsible for developing and implementing sales strategies, managing client relationships, and driving revenue growth for...
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Customer Service Representative
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeAbout the RoleThe Hotel Receptionist Lead will play a key role in ensuring that our guests receive excellent service during their stay. This includes responding to guest inquiries, processing transactions and maintaining accurate records.Main Responsibilities:Provide personalized service to all guestsProcess payments and resolve any discrepanciesMaintain an...
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Luxury Hotel Sales Professional
8 hours ago
Muscat, Muscat, Oman Elite Recruitment Service Full timeJob DescriptionAt Elite Recruitment Service, we are seeking an experienced and dynamic Senior Sales Manager to join our team in the luxury hotel sector. This role requires exceptional interpersonal skills, a deep understanding of market trends, and the ability to cultivate strong relationships with clients.The ideal candidate will possess a proven track...
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Customer Service Supervisor
3 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled Front Office Supervisor to join our Crowne Plaza team. This is an excellent opportunity to develop your leadership skills and contribute to delivering exceptional guest experiences. As a key member of our front desk operations, you will be responsible for overseeing daily activities, managing staff, and ensuring...
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Senior Sales Expert
8 hours ago
Muscat, Muscat, Oman Elite Recruitment Service Full timeSales Manager Job SummaryThis is a full-time on-site role for an Experienced Senior Sales Manager - Luxury Hotels located in Muscat. The Sales Manager will be responsible for developing and implementing sales strategies, managing client relationships, and driving revenue growth for elite clients in the luxury hospitality sector.Responsibilities:Developing...
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Sales and Customer Service Representative
3 days ago
Muscat, Muscat, Oman Azadea Group Full timeResponsibilitiesGreet and assist customers: Ensure customers receive a warm welcome and offer assistance throughout their shopping experience.Maintain a tidy store environment: Continuously arrange and replenish shop shelves, ensuring the store floor and shelves are clean and tidy at all times.Provide up-selling and cross-selling opportunities: Offer...