Digital Account Strategist

2 days ago


Muscat, Muscat, Oman Salman Corporation Full time

Company Overview

Salman Corporation LLC is a prominent conglomerate operating across various sectors, including retail, distribution, exports, food & beverage, and e-commerce. With five decades of industry experience, the corporation maintains strong business relationships and employs over 400 skilled professionals across various departments.

The company has successfully established and introduced several influential brands to the regional market. As a leader in delivering quality services across its business verticals, Salman Corporation continues to drive growth and innovation.

Job Description

We are seeking a dedicated E-Commerce Account Specialist to join our team in Muscat on a full-time basis. As an Online Account Specialist, you will play a vital role in managing customer relationships and driving account success through data-driven strategies.

You will be responsible for accounts handling, including financial operations, and onboarding clients and delivering exceptional service to our valued clients.

Key Responsibilities

  • Drive customer success through proactive account management and relationship building
  • Onboard new brands and suppliers
  • Handle financial operations and account-related transactions
  • Execute customer onboarding processes and ensure smooth transitions
  • Analyze account performance and develop strategic recommendations
  • Provide top-tier customer support and problem resolution

Required Qualifications

  • Bachelor's degree in business administration, marketing, finance, or a related field
  • Minimum 2-3 years of experience in account management or a similar role
  • Strong analytical capabilities with demonstrated financial acumen
  • Excellence in written and verbal communication
  • Proven track record in customer relationship management
  • Collaborative mindset with experience working in cross-functional teams
  • Advanced problem-solving skills with attention to detail
  • Experience in e-commerce platforms is preferred
  • Arabic speaking is a plus

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