Front Office Team Lead

1 day ago

Muscat, Muscat, Oman beBeeOperations Full time 3,450 - 4,325
Hotel Operations Leader

The hotel industry is a fast-paced and dynamic environment that requires strong leadership skills to deliver exceptional guest experiences. As the Front Office Manager, you will lead your team through critical phases of hotel opening and operation.

  • Develop and implement Standard Operating Procedures (SOPs) aligned with international hotel standards.
  • Collaborate with various departments for seamless guest operations, including front desk design and back-of-house systems setup.

Operational responsibilities include managing daily front office operations, ensuring high-quality service delivery during guest interactions, and maintaining effective working relationships with other departments. Additionally, you will monitor room inventory, rate availability, and financial transactions while adhering to labor laws and hotel policies.

As a leader, you will foster a positive work environment, conduct regular meetings, and mentor team members for career growth and succession planning. Key traits include adaptability, problem-solving skills, and excellent communication abilities.

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